Note: The Company is seeking confidential treatment on certain portions of this
agreement. Confidential terms have been redacted and replaced with a
[***]. The confidential redacted portion has been omitted and filed
separately with the Securities and Exchange Commission.
Confidential
INTERACTIVE MARKETING AND DISTRIBUTION AGREEMENT
------------------------------------------------
This Interactive Marketing and Distribution Agreement (the "Agreement"),
dated as of October 15, 1999 (the "Effective Date"), is between America Online,
Inc. ("AOL"), a Delaware corporation, with offices at 22000 AOL Way, Dulles,
Virginia 20166, and Stamps.com Inc. ("Marketing Partner" or "MP"), a Delaware
corporation, with offices at 3420 Ocean Park Boulevard, Suite 1040, Santa
Monica, CA 90405. AOL and MP may be referred to individually as a "Party" and
collectively as the "Parties."
INTRODUCTION
------------
AOL and MP each desires to enter into an interactive marketing and
distribution relationship whereby AOL will promote an interactive site referred
to (and further defined) herein as the Affiliated MP Sites and distribute MP's
software referred to (and further defined) herein as the MP Software. This
relationship is further described below and is subject to the terms and
conditions set forth in this Agreement. Defined terms used but not defined in
the body of the Agreement will be as defined on Exhibit B attached hereto.
TERMS
-----
1. PROMOTION, DISTRIBUTION AND MARKETING.
-------------------------------------
1.1 AOL Promotion of the Affiliated MP Sites.
----------------------------------------
1.1.1. Promotions to be Provided. AOL will provide MP with the
-------------------------
Promotions for the Affiliated MP Sites described on Exhibit A
attached hereto. Subject to MP's reasonable approval, AOL will
have the right to fulfill its promotional commitments with
respect to any of the foregoing by providing MP comparable
promotional placements in appropriate alternative areas of the
AOL Network. In addition, if AOL is unable to deliver any
particular Promotion, AOL will work with MP to provide MP, as
its sole remedy, a comparable promotional placement that is
reasonably satisfactory to MP. AOL reserves the right to
redesign or modify the organization, structure, "look and
feel," navigation and other elements of the AOL Network at any
time. In the event such modifications materially and adversely
affect any specific Promotion, AOL will work with MP to
provide MP, as its sole remedy, a comparable promotional
placement that is reasonably satisfactory to MP. A "comparable
promotional placement" shall be from the same class of
inventory (i.e., Targeted or Broad Reach) as the placement
which it replaces. Throughout the Term, subject to AOL's
inventory availability and ability to resell inventory at a
comparable CPM rate, MP may reallocate the Promotions,
including without limitation, canceling and/or changing
certain sites, and adding new or different sites. AOL agrees
that in the event MP requests a reallocation of Promotions,
AOL will attempt in good faith to resell the effected
inventory. Provided that MP shall give AOL at least sixty (60)
days advance notice of its desire for any significant increase
or decrease in the run rate of the Promotions to be delivered
hereunder, AOL will use commercially reasonable efforts to
accommodate MP's request.
1.1.2. Technology Integration. During the Term, subject to the terms
----------------------
and conditions of this Agreement, AOL will offer the MP
Software on the AOL Network as set forth in this Agreement on
Exhibit I and, provided that MP has complied in all material
respects with the requirements set forth on Exhibit I, will
make such MP Software available within the timelines as set
forth therein.
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1.2. Impressions Commitment. During the Term, AOL shall deliver the
----------------------
Impressions to the Affiliated MP Sites through the Promotions in
accordance with the timelines set forth in Exhibit A (the
"Impressions Commitment"). AOL will use commercially reasonable
efforts to deliver the Impressions in the calendar quarters
designated by MP and agreed to by AOL. Except as otherwise required
under this Agreement, AOL will not be obligated to provide in excess
of any Impressions target amount in any year. With respect to the
Impressions targets specified on Exhibit A, in the event AOL provides
an excess of any annual Impressions target amounts in any contract
year, the Impressions target for the subsequent year will be reduced
by the amount of such windfall. Any shortfall in Impressions at the
end of a contract year will not be deemed a breach of the Agreement
by AOL; instead such shortfall will be added to the Impressions
target for the subsequent year. In the event there is (or will be in
AOL's reasonable judgment) a shortfall in Impressions as of the end
of the Initial Term (a "Final Shortfall"), AOL will provide MP, as
its sole remedy, with comparable promotional placements that are
reasonably satisfactory to MP in appropriate areas of the AOL
Network.
1.3. Content of Promotions. The Promotions will link only to the
---------------------
Affiliated MP Sites and will promote only MP and the MP Products
described on Exhibit D, and, subject to AOL's reasonable approval,
such other Products as MP may designate from time to time. The
specific MP Content to be contained within the Promotions described
in Exhibit A (the "Promo Content") will be determined by MP, subject
to AOL's technical limitations, the terms of this Agreement and AOL's
then-applicable policies relating to advertising and promotions
(copies of which are available from AOL at any time upon request).
The Parties will meet in person or by telephone at least monthly to
review operations and performance hereunder, including a review of
the Promo Content to ensure that it is designed to maximize
performance. MP will consistently update the Promo Content, and,
provided that such Promo Content complies with AOL's generally
applicable editorial standards, AOL shall use commercially reasonable
efforts to post such updated Promo Content within three (3) days of
receipt thereof.
1.4. MP Promotion of Affiliated MP Site and AOL. As set forth in fuller
------------------------------------------
detail in Exhibit C, provided that AOL is not in material breach of
this Agreement after the expiration of any applicable cure period, MP
will promote AOL as its preferred Internet service provider, will
promote the availability of the Affiliated MP Sites through the AOL
Network and will not promote any AOL Competitor specifically listed
on Exhibit B-1 on the Customer Perks page of the principal Additional
MP Channel to a greater degree than it promotes AOL on such channel.
2. AFFILIATED MP SITE.
------------------
2.1. Content. MP will make available through the Affiliated MP Sites the
-------
comprehensive offering of Products and related Content described on
Exhibit D. Except as mutually agreed in writing by the Parties, the
Affiliated MP Sites and the MP Client will contain only Content that
is directly related to the MP Products listed on Exhibit D and will
not contain any third-party products, services, programming or other
Content. All sales of Products through the Affiliated MP Sites or the
MP Client will be conducted through a direct sales format; MP will
not promote, sell, offer or otherwise distribute any products through
any format other than a direct sales format (e.g., through auctions
or clubs) without the prior written consent of AOL; provided,
however, that MP may use a third-party for back-end fulfillment. MP
will review, delete, edit, create, update and otherwise manage all
Content provided by MP and made available on or through the
Affiliated MP Sites or the MP Client in accordance with the terms of
this Agreement. MP will ensure that none of the Affiliated MP Sites
nor the MP Client in any respect promote, advertise, market or
distribute the products, services or content of any AOL Competitor,
provided, however, that this
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restriction (i) shall not apply to MP's customer service instant
messaging technology if such technology is used solely in connection
with customer service, (ii) shall be subject to the cure period set
forth in Section 5.4 of this Agreement, and (iii) shall not apply to
information relating to the compatibility of the MP Software with any
AOL Competitor's tool or application, provided MP shall not provide
any links to any AOL Competitor. The Affiliated MP Sites shall be
designed and maintained in accordance with the terms of Exhibit J
attached hereto.
2.2. Production Work. Except as agreed to in writing by the Parties
---------------
pursuant to the "Production Work" section of the Standard Online
Commerce Terms & Conditions attached hereto as Exhibit F, MP will be
responsible for all production work associated with the Affiliated MP
Sites, including all related costs and expenses.
2.3. Technology. MP will use commercially reasonable efforts to conform
----------
its promotion and sale of Products through the Affiliated MP Sites to
the then-existing technologies identified by AOL which are optimized
for the AOL Service including, without limitation, any "quick
checkout" tool which AOL may implement to facilitate purchase of
products by AOL Users through the Affiliated MP Sites; provided such
efforts do not require MP to incur substantial incremental costs or
materially alter its existing methods for promoting and/or selling
Products. AOL reserves the right to review and test the Affiliated MP
Sites from time to time to determine whether the site is compatible
with AOL's then-available client and host software and the AOL
Network.
2.4. Product Offering. MP will use its commercially reasonable efforts to
----------------
ensure that the Affiliated MP Sites include all of the Products and
other Content (including, without limitation, any features, offers,
contests, functionality or technology) that are then made generally
available by MP through any Additional MP Channel; provided, however,
that (i) such inclusion will not be required where it is commercially
or technically impractical to either Party (i.e., inclusion would
cause either Party to incur substantial incremental costs); and (ii)
the specific changes in scope, nature and/or offerings required by
such inclusion will be subject to the terms of this Agreement.
2.5. Pricing and Terms. MP will ensure that: (i) the prices (and any
-----------------
other required consideration) for Products in the Affiliated MP Sites
are generally competitive in the aggregate with the prices for the
Products or substantially similar Products offered by or on behalf of
MP through any Additional MP Channel; (ii) the terms and conditions
related to Products in the Affiliated MP Sites are generally
competitive with the terms and conditions for the Products or
substantially similar products offered by or on behalf of MP through
any Additional MP Channel; and (iii) the terms and conditions related
to Products in the Affiliated MP Sites are reasonably competitive in
all material respects with the terms and conditions for the Products
or substantially similar products offered by any MP Competitor
through any Interactive Site.
2.6. Exclusive Offers/Member Benefits. MP will generally promote through
--------------------------------
the Affiliated MP Sites any special or promotional offers made
available by or on behalf of MP on any Additional MP Channel. MP
shall not be required to comply with the foregoing provision if
compliance therewith would result in a breach by MP of any
contractual arrangements with third parties, and it is understood by
the Parties that the foregoing shall not prevent MP from providing
one time special offers which may not be appropriate for AOL Users.
In addition, MP shall promote through the Affiliated MP Sites on a
regular and consistent basis special offers available to AOL Users
(the "AOL Offers"). The AOL Offer made available by MP shall provide
a substantial member benefit to AOL Users, as reasonably determined
by MP, either by virtue of a meaningful price discount, product
enhancement, unique service benefit or other special feature. MP will
provide AOL with reasonable prior
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notice of AOL Offers so that AOL can market the availability of such
AOL Offers in the manner AOL deems appropriate in its editorial
discretion. MP will use commercially reasonable efforts to ensure
that special or promotional offers are made available to AOL Users
(through AOL Offers or otherwise) with the same frequency and level
of benefit as made available through any Additional MP Channel.
2.7. Operating Standards. MP will ensure that the Affiliated MP Sites
-------------------
comply in all material respects at all times with the standards set
forth in Exhibit E. To the extent site standards are not established
in Exhibit E with respect to any aspect or portion of the Affiliated
MP Sites (or the Products or other Content contained therein), MP
will provide such aspect or portion at a level of accuracy, quality,
completeness, and timeliness which meets or exceeds prevailing
standards in the online postage industry. In the event MP fails to
comply with any material terms of this Agreement and such non-
compliance continues for more than ten (10) days beyond AOL's written
notice to MP of such non-compliance, AOL will have the right (in
addition to any other remedies available to AOL hereunder) to
decrease the Impressions it provides to MP hereunder on a
proportional basis until such time as MP corrects its non-compliance
(and in such event, AOL will be relieved of the proportionate amount
of any Impressions Commitment made to MP by AOL hereunder
corresponding to such decrease in promotion) and any revenue
threshold(s) set forth in Section 4 will each be adjusted
proportionately to correspond to such decrease in the Impressions
Commitment.
2.8. Advertising Sales. Neither Party will be entitled to sell any links,
-----------------
pointers, sponsorships, promotions or similar advertisements or
rights within the Affiliated MP Sites or the MP Client
("Advertisements") unless mutually agreed in writing by the Parties.
2.9. Traffic Flow. MP will take reasonable efforts to ensure that AOL
------------
traffic is either kept within the Affiliated MP Sites or channeled
back into the AOL Network. The Parties will work together on
implementing mutually acceptable links from the Affiliated MP Sites
back to the AOL Service. In the event that AOL points to the
Affiliated MP Sites or otherwise delivers traffic to such site
hereunder, MP will ensure that navigation back to the AOL Network
from such site, whether through a particular pointer or link, the
"back" button on an Internet browser, the closing of an active
window, or any other return mechanism, shall not be interrupted by MP
through the use of any intermediate screen or other device not
specifically requested by the user, including without limitation
through the use of any html popup window or any other similar device.
3. AOL EXCLUSIVITY OBLIGATIONS.
---------------------------
3.1. Software Integration Exclusivities. During the Initial Term, provided
----------------------------------
that MP is not in material breach of this Agreement after the
expiration of any applicable cure period, AOL will not include any
Competitor Software, or otherwise promote any MP Competitor's
Internet postage products or services or any Initial MP Competitor
Additional Products (other than through general Run of Service
Inventory):
[***]
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[***]
3.2. Other Exclusivities. Provided that MP is not in material breach of
-------------------
this Agreement after the expiration of any applicable cure period,
with respect to the MP Competitors, MP will be:
[***]
3.3. Limitations on Exclusivities. Except as expressly otherwise provided
----------------------------
in this Agreement, no provision of this Agreement will limit AOL's
ability (on or off the AOL Network) to (i) undertake activities or
perform duties pursuant to existing arrangements with third parties
(or pursuant to any agreements to which AOL becomes a party
subsequent to the Effective Date as a result of Change of Control,
assignment, merger, acquisition or other similar transaction) or (ii)
create contextual links within editorial commentary (other than for
consideration) relating to any third party marketer of the Exclusive
Product.
3.4. Banner Impression Restrictions. During the Initial Term, AOL shall
------------------------------
permit no MP Competitor to purchase more than [***] of available Run
of Service inventory on any Postage Center or on any screen on which
MP has a sponsorship, as set forth in the carriage plan attached
hereto as Exhibit A.
---------
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4. PAYMENTS.
--------
4.1. Guaranteed Payments.
-------------------
4.1.1. Subject to the terms and conditions set forth herein,
including without limitation Section 4.1.2 below, MP will pay
AOL a guaranteed payment ("Guaranteed Payment") of Fifty Six
Million Dollars ($56,000,000) as follows:
[***]
4.1.2. Notwithstanding the foregoing, upon the closing of the Second
Closing (as defined in the Stock Purchase Agreement), MP
shall pay AOL [***] as partial payment of the Guaranteed
Payment and, upon such payment, the amount of the Final
Payment shall be reduced from [***] to [***]. The payment due
pursuant to this Section 4.1.2 shall be paid on the date of
the Second Closing, provided that MP shall be entitled to the
applicable cure period set forth in Section 5.4 hereof.
4.2. Sharing of Transaction Revenues. Subject to Section 5.7, if during
-------------------------------
the first contract year the number of AOL Purchasers exceeds [***] on
a cumulative basis (the "First User Threshold"), then MP will pay AOL
[***] of the Transaction Revenues generated after the First User
Threshold is met. If during the second contract year the number of
AOL Purchasers exceeds [***], on a cumulative basis (the "Second User
Threshold"), then MP will pay AOL [***] of the Transaction Revenues
generated after the Second User Threshold is met. If during the third
contract year the number of AOL Purchasers exceeds [***] on a
cumulative basis (the "Third User Threshold"), then MP will pay AOL
[***] of the Transaction Revenues generated after the Third User
Threshold is met. During any Renewal Term, MP shall pay AOL [***] of
the Transaction Revenues. MP will pay all of the foregoing amounts on
a quarterly basis within thirty (30) days following the end of the
quarter in which the applicable Transaction Revenues were generated.
Notwithstanding the foregoing, MP's obligation to pay AOL a
percentage of Transaction Revenues shall cease [***] from the date MP
acquires the applicable AOL Purchaser.
4.3. Wired Payments. All payments required hereunder will be paid in
--------------
immediately available U.S. funds wired to the "America Online"
account, [***].
4.4. Auditing Rights.
---------------
MP will maintain complete, clear and accurate records of all
expenses, revenues and fees in connection with the performance of
this Agreement. For the sole purpose of ensuring compliance with
Section 4.2 of this Agreement, AOL will have the right, exercisable
not more than once every twelve (12) months, to appoint an
independent certified public accountant to conduct a reasonable and
necessary inspection of portions of the books and records of MP which
are relevant to the payment of Transaction Revenues to AOL pursuant
to this Agreement. Any such audit may be conducted after twenty (20)
business days prior written notice to MP. AOL shall bear the expense
of any audit conducted pursuant to this Section 4.4 unless such audit
shows an error in AOL's favor amounting to a deficiency to AOL in
excess of five percent (5%) of the actual amounts paid and/or payable
to AOL hereunder, in which event MP shall bear the reasonable
expenses of the audit. MP shall pay AOL the amount of any deficiency
discovered by AOL within thirty (30) days after receipt of written
notice thereof from AOL.
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4.5. Taxes. MP will collect and pay and indemnify and hold AOL harmless
-----
from any sales, use, excise or similar tax including any penalties
and interest, as well as any costs associated with the collection or
withholding thereof, including attorney's fees which arises out of
(1) the sale by MP of tangible personal property or any taxable
service (including but not limited to advertising) to AOL, or (2) any
transaction between MP and customers other than AOL. AOL will collect
any pay and indemnify and hold MP harmless from any sales, use,
excise, internet access, telecommunication or any other similar tax
or fee including any penalties and interest, as well as any costs
associated with the collection or withholding thereof, including
attorney's fees which arises in connection with actions taken, or
transactions engaged in, by AOL other than those taxes that directly
relate to (1) the sale by MP of tangible personal property or any
taxable service to AOL, or (2) any transaction between MP and its
customers other than AOL.
4.6. Reports.
-------
4.6.1. Sales Reports. MP will provide AOL in an automated manner
-------------
with a monthly report detailing the following activity: the
Transaction Revenues due for such period, as well as the
total number of AOL Purchasers during such period ("Sales
Report"). AOL shall be entitled to use the Sales Reports in
its business operations, subject to the terms of this
Agreement. The Sales Reports shall be deemed the Confidential
Information of both Parties.
4.6.2. Usage Reports. On a weekly basis, AOL shall provide MP with
-------------
a report, accessible electronically via a password protected
site, detailing the following activity in such period (and
any other information mutually agreed upon by the Parties or
reasonably required for measuring Impression and MP Software
delivery): (i) standard usage information detailing the
Promotions (e.g. a schedule of the Impressions delivered by
AOL at such time, separated by property); (ii) summary
distribution information of the MP Software pursuant to
Exhibit H by date, location and method; and (iii) summary
download information of the MP Software pursuant to Exhibit I
by date and property (the information in clauses (i), (ii)
and (iii), "Promotions Reports"). MP shall be entitled to use
the Promotions Reports in its business operations, subject to
the terms of this Agreement. The Promotions Reports shall be
deemed the Confidential Information of both Parties. The
information in such Promotions Reports shall be subject to
third-party audit in accordance with AOL's routine business
practice and AOL shall provide MP with a summary of all
results of such audits promptly upon receipt of the same.
4.6.3. Fraudulent Transactions. To the extent permitted by
-----------------------
applicable laws, rules and regulations, MP will provide AOL
with a prompt report of any fraudulent order, including the
date, screenname or email address and amount associated with
such order, promptly following MP obtaining knowledge that
the order is, in fact, fraudulent.
5. TERM; RENEWAL; TERMINATION.
--------------------------
5.1. Term. Unless earlier terminated as set forth herein, the initial
-----
term of this Agreement will be three (3) years from the Effective
Date (the "Initial Term").
5.2. Renewal. Upon conclusion of the Initial Term, AOL will have the
-------
right to renew the Agreement for two (2) successive one-year renewal
terms (each a "Renewal Term" and together with the Initial Term, the
"Term"). During any such Renewal Term: (i) MP will not
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be required to pay any guaranteed, fixed payment or perform the
cross-promotional obligations specified in Section 1; and (ii) AOL
will not be required to undertake any fixed exclusivity or
promotional/placement obligations; provided that (iii) for so long as
AOL may elect to maintain the exclusivity commitments contained
herein during a Renewal Term, MP will continue to perform its cross-
promotional obligations. A Renewal Term shall automatically commence
following the expiration of the Initial Term (or prior Renewal Term,
as the case may be), provided that AOL shall be entitled to terminate
any such Renewal Term with ninety (90) days prior written notice to
MP. Notwithstanding any provision of this Agreement to the contrary,
during any Renewal Term, MP shall pay AOL the revenue sharing
required pursuant to Section 4.2 without regard to any hurdles set
forth therein.
5.3. Continued Links. Upon expiration of the Term, AOL may, at its
----------------
discretion, continue to promote one or more "pointers" or links from
the AOL Network to an MP Interactive Site.
5.4. Termination for Breach. Except as expressly provided elsewhere in
----------------------
this Agreement, and subject at all times to the provisions set forth
in Section 6 regarding dispute resolution, either Party may terminate
this Agreement at any time in the event of a material breach of the
Agreement by the other Party which remains uncured after thirty (30)
days written notice thereof to the other Party (or such shorter
period as may be specified elsewhere in this Agreement); provided,
however, that (a) AOL will not be required to provide notice to MP in
connection with MP's failure to make any payment to AOL required
hereunder, and the cure period with respect to any payment required
under Section 4.1 of this Agreement will be fifteen (15) days from
the date for such payment provided for herein, and (b) in the event
such material breach (i) is solely the result of the revocation by
the USPS of any approval necessary for MP to conduct its business,
and (ii) is not a breach of MP's payment obligations hereunder, then
the cure period applicable to such material breach shall be ninety
(90) days; provided that this provision shall not affect AOL's right
to decrease the Impressions Commitment pursuant to Section 2.7 of
this Agreement.
5.5. Termination for Bankruptcy/Insolvency; USPS Program Termination.
------------------------------------- ------------------------
5.5.1. Either Party may terminate this Agreement immediately
following written notice to the other Party if the other
Party (i) ceases to do business in the normal course, (ii)
becomes or is declared insolvent or bankrupt, (iii) is the
subject of any proceeding related to its liquidation or
insolvency (whether voluntary or involuntary) which is not
dismissed within ninety (90) calendar days or (iv) makes an
assignment for the benefit of creditors.
5.5.2. MP may terminate this Agreement immediately following written
notice to AOL if the USPS terminates its Information-Based
Indicia Program (the "IBIP Program").
5.6. Termination on Change of Control. In the event of (i) a Change of
--------------------------------
Control of MP resulting in control of MP by an AOL Competitor
specifically listed on Exhibit B-1 or (ii) a Change of Control of
AOL, the other Party, respectively, may terminate this Agreement by
providing forty five (45) days prior written notice to the other
Party of such intent to terminate.
5.7. Effect of Termination. Upon the termination (x) in accordance with
---------------------
Section 5.4 of this Agreement by MP as a result of AOL's breach, (y)
pursuant to Section 5.6 of this Agreement or (z) pursuant to Section
5.5.2, the Guaranteed Payment obligations of MP shall cease, and AOL
shall refund to MP a pro rata amount of the Guaranteed Payment paid
to AOL hereunder; and any payment obligations accrued pursuant to
Section 4.2 prior to termination or expiration will survive, but no
additional amounts shall be payable after such termination or
expiration.
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5.8. Press Releases. Each Party will submit to the other Party, for its
---------------
prior written approval, which will not be unreasonably withheld or
delayed, any press release or any other public statement ("Press
Release") regarding this Agreement or the transactions contemplated
hereunder. The Parties agree to issue a mutually acceptable initial
Press Release announcing the business relationship between them
within thirty (30) days of the Effective Date ("Initial Release").
Notwithstanding the foregoing, subsequent to the Initial Release,
either Party may issue disclosures as required by law without the
consent of the other Party and in such event, the disclosing Party
will provide at least five (5) business days prior written notice of
such disclosure.
6. MANAGEMENT COMMITTEE/ARBITRATION.
--------------------------------
6.1. Management Committee. The Parties will act in good faith and use
---------------------
commercially reasonable efforts to promptly resolve any claim,
dispute, controversy or disagreement (including without limitation,
those rising to the level of a material breach pursuant to Section
5.4) (each a "Dispute") between the Parties or any of their
respective subsidiaries, Affiliates, successors and assigns under or
related to this Agreement or any document executed pursuant to this
Agreement or any of the transactions contemplated hereby. If the
Parties cannot resolve the Dispute within a reasonable time frame,
the Dispute will be submitted to the Management Committee for
resolution. For ten (10) days following submission of the Dispute to
the Management Committee, the Management Committee will have the
exclusive right to resolve such Dispute; provided further that the
Management Committee will have the final and exclusive right to
resolve Disputes arising from any provision of the Agreement which
expressly or implicitly provides for the Parties to reach mutual
agreement as to certain terms. If the Management Committee is unable
to amicably resolve the Dispute during the ten-day period, then the
Management Committee will consider in good faith the possibility of
retaining a third party mediator to facilitate resolution of the
Dispute. In the event the Management Committee elects not to retain a
mediator, the dispute will be subject to the resolution mechanisms
described below. "Management Committee" will mean a committee made up
of a senior executive from each of the Parties for the purpose of
resolving Disputes under this Section 6 and generally overseeing the
relationship between the Parties contemplated by this Agreement.
Neither Party will seek, nor will be entitled to seek, binding
outside resolution of the Dispute unless and until the Parties have
been unable amicably to resolve the Dispute as set forth in this
Section 6 and then, only in compliance with the procedures set forth
in this Section 6.
6.2. Arbitration. Except for Disputes relating to issues of (i)
------------
proprietary rights, including but not limited to intellectual
property and confidentiality, and (ii) any provision of the Agreement
which expressly or implicitly provides for the Parties to reach
mutual agreement as to certain terms (which will be resolved by the
Parties solely and exclusively through amicable resolution as set
forth in Section 6.1), any Dispute not resolved by amicable
resolution as set forth in Section 6.1 will be governed exclusively
and finally by arbitration. Such arbitration will be conducted by the
American Arbitration Association ("AAA") in Washington, D.C. if
brought by MP, and in Los Angeles, California if brought by AOL, and
will be initiated and conducted in accordance with the Commercial
Arbitration Rules ("Commercial Rules") of the AAA, including the AAA
Supplementary Procedures for Large Complex Commercial Disputes
("Complex Procedures"), as such rules will be in effect on the date
of delivery of a demand for arbitration ("Demand"), except to the
extent that such rules are inconsistent with the provisions set forth
herein. Notwithstanding the foregoing, the Parties may agree in good
faith that the Complex Procedures will not apply in order to promote
the efficient arbitration of Disputes where the nature of the
Dispute, including without limitation the amount in controversy, does
not justify the application of such procedures.
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6.3. Selection of Arbitrators. The arbitration panel will consist of
-------------------------
three arbitrators. Each Party will name an arbitrator within ten (10)
days after the delivery of the Demand. The two arbitrators named by
the Parties may have prior relationships with the naming Party, which
in a judicial setting would be considered a conflict of interest. The
third arbitrator, selected by the first two, should be a neutral
participant, with no prior working relationship with either Party. If
the two arbitrators are unable to select a third arbitrator within
ten (10) days, a third neutral arbitrator will be appointed by the
AAA from the panel of commercial arbitrators of any of the AAA Large
and Complex Resolution Programs. If a vacancy in the arbitration
panel occurs after the hearings have commenced, the remaining
arbitrator or arbitrators may not continue with the hearing and
determination of the controversy, unless the Parties agree otherwise.
6.4. Governing Law. The Federal Arbitration Act, 9 U.S.C. Secs. 1-16,
--------------
and not state law, will govern the arbitrability of all Disputes. The
arbitrators will allow such discovery as is appropriate to the
purposes of arbitration in accomplishing a fair, speedy and cost-
effective resolution of the Disputes. The arbitrators will reference
the Federal Rules of Civil Procedure then in effect in setting the
scope and timing of discovery. The Federal Rules of Evidence will
apply in toto. The arbitrators may enter a default decision against
any Party who fails to participate in the arbitration proceedings.
6.5. Arbitration Awards. The arbitrators will have the authority to award
-------------------
compensatory damages only. Any award by the arbitrators will be
accompanied by a written opinion setting forth the findings of fact
and conclusions of law relied upon in reaching the decision. The
award rendered by the arbitrators will be final, binding and non-
appealable, and judgment upon such award may be entered by any court
of competent jurisdiction. The Parties agree that the existence,
conduct and content of any arbitration will be kept confidential and
no Party will disclose to any person any information about such
arbitration, except as necessary to conduct such arbitration, and as
may be required by law or by any governmental authority or for
financial reporting purposes in each Party's financial statements.
6.6. Fees. Each Party will pay the fees of its own attorneys, expenses of
-----
witnesses and all other expenses and costs in connection with the
presentation of such Party's case (collectively, "Attorneys' Fees").
The remaining costs of the arbitration, including without limitation,
fees of the arbitrators, costs of records or transcripts and
administrative fees (collectively, "Arbitration Costs") will be borne
equally by the Parties. Notwithstanding the foregoing, the
arbitrators may modify the allocation of Arbitration Costs and award
Attorneys' Fees in those cases where fairness dictates a different
allocation of Arbitration Costs between the Parties and an award of
Attorneys' Fees to the prevailing Party as determined by the
arbitrators.
6.7. Non Arbitrable Disputes. Any Dispute that is not subject to final
--------------------------
resolution by the Management Committee or to arbitration under this
Section 6 or by law (collectively, "Non-Arbitration Claims") will be
brought in a court of competent jurisdiction in the Commonwealth of
Virginia. Each Party irrevocably consents to the exclusive
jurisdiction of the courts of the Commonwealth of Virginia and the
federal courts situated in the Commonwealth of Virginia, over any and
all Non-Arbitration Claims and any and all actions to enforce such
claims or to recover damages or other relief in connection with such
claims.
7. DISTRIBUTION OF MP SOFTWARE WITH AOL CD-ROMS. Subject to the terms and
--------------------------------------------
conditions of this Agreement, AOL will distribute the MP Software in
accordance with the provisions of Exhibit H attached hereto within the
timelines as set forth therein, provided that MP has complied in all
material respects with all requirements set forth on Exhibit H.
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8. EMPLOYEE ACCOUNTS. During the Term, AOL agrees to provide at least [***]
-------------------
Overhead Accounts for use by MP's employees in accordance with Section 11
of Exhibit F.
9. CONTINUATION OF RAINMAN AREAS. During the Term, subject to the terms of
-----------------------------
this Section 9, MP shall be entitled to maintain the Rainman Areas (as
defined in that certain AOL Advertising Insertion Order entered into by and
between the parties dated as of December 14, 1998 (the "Prior Agreement")).
Notwithstanding the foregoing, in the event that the expenses associated
with maintaining the Rainman Areas shall increase beyond a nominal amount,
AOL shall provide MP with written notice of such increase and MP shall, at
its option, either discontinue the Rainman Areas or reimburse AOL for its
expenses incurred directly in connection with AOL's performance under this
Section 9.
10. NEWLY CREATED CONTENT AREAS. During the Term, AOL and MP will explore the
---------------------------
creation of additional content areas on the AOL Network related to Internet
mailing, postage and shipping.
11. DISCOUNTED MAILING LIST. AOL agrees to make its mailing lists available to
-----------------------
MP on the terms set forth on Exhibit K.
12. AOL INTEGRATION OF POSTAGE CLIENT. In the event that AOL desires, during
---------------------------------
the Initial Term, to integrate an Internet USPS postage product into any
part of the AOL Network or any branded client, the Parties shall discuss in
good faith the possibility of AOL's using MP's products for such
integration.
13. DEVELOPMENT OF CO-BRANDED CLIENT. At AOL's option, the Parties shall
--------------------------------
discuss in good faith the possibility of developing a co-branded MP Client
to be distributed through the AOL Network.
14. AOL LOGO. During the Term, MP shall set the AOL logo as the default
--------
graphic to be printed on Internet postage printed through the MP Client by
AOL Purchasers.
15. MERGER OF POSTAGE AND SHIPPING CENTERS. In the event that AOL decides to
--------------------------------------
merge any postage and shipping centers which are subject to this Agreement,
the Parties agree that MP shall have in such combined center all rights
which have been granted to MP for postage centers under this Agreement.
16. DESIGNATED ACCOUNT EXECUTIVES. MP shall have [***] designated account
-----------------------------
executives who shall commit at least [***] of their work time to be
available to assist with MP's account; provided, however, that at any time
after the first anniversary of this Agreement, at AOL's request, the
Parties shall conduct good faith discussions about the appropriate staffing
levels for MP's account and shall make such changes to such staffing levels
as the Parties shall mutually agree.
17. POSTAGE AND SHIPPING CENTER TOOL INTEGRATION. MP shall be permitted to
--------------------------------------------
integrate a tool or functionality relating to USPS postage in any Shipping
Center or Postage Center of the AOL Service, Netcenter and CompuServe;
provided that AOL shall have the right to approve such tool or
functionality, which approval shall not be unreasonably withheld or
delayed.
18. WARRANT. As additional consideration for AOL's commitments hereunder, and
-------
subject to the provisions hereof, MP shall deliver as of the Effective
Date, a Common Stock Purchase Warrant Agreement in a form mutually
acceptable to the Parties ("Warrant Agreement"), which Warrant Agreement
shall include a provision that the warrants represented by the Warrant
Agreement shall be increased by fifty percent (50%) of the warrants then
issued upon MP's material breach of its obligations under Section 4.1
hereof after the expiration of the applicable cure period.
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19. PIP PROGRAM. Provided that MP elects to continue its participation in the
-----------
PIP Program after April 30, 2000, MP commits to use not less than [***]
(the "Minimum Amount") of its [***] allowance hereunder per month. In the
event that MP does not use such minimum amount in any month, MP
acknowledges and agrees that AOL will debit its allowance of the Minimum
Amount, notwithstanding MP's failure to use the PIP Program during such
month.
20. NETSCAPE INSTALLER. AOL is currently exploring the practicability of
------------------
including the MP Software as a download option with Netscape Navigator 5.0.
In the event that AOL is unable to include the MP Software as a download
option with Netscape Navigator 5.0 upon its launch in 2000, AOL shall
provide MP with integration of equivalent value, which integration shall be
reasonably satisfactory to MP. Notwithstanding the foregoing, AOL shall
include the MP Software in the event that AOL includes commerce partner
software (as opposed to software designed to enhance the Netscape browser)
of similar size to the MP Software as a download option.
21. KEYWORD: STAMPS. AOL will create a "referee" screen in the appropriate
----------------
areas of the AOL Service to which Keyword Stamp or Stamps will link. Such
"referee" screen will contain programming created by AOL in its sole
discretion, provided that, AOL shall provide MP with a button or link on
such screen which will link to the Affiliated MP Sites or any other area
agreed upon by the parties. MP shall be the only provider of online postal
services (except for specialty or collectible non-electronically issued
postage stamp providers) to be provided with a button or link on such
"referee" screen. For the avoidance of doubt, the "referee" screen shall
not promote products or display banners, sponsorships or other forms of
advertising or content related to mailing or shipping services.
22. INTERNATIONAL. The Parties shall discuss in good faith the possibility of
-------------
providing MP with distribution of the MP Software through AOL international
properties.
23. CORPORATE SOLUTION. In the event that AOL desires to develop a corporate
------------------
Internet USPS postage solution, the Parties shall discuss in good faith the
possibility of MP's developing such corporate solution.
24. NETSCAPE NEWSLETTER. During the Initial Term, MP shall receive premier
--------------------
placement on the Netscape Newsletter.
25. EFFECT ON PRIOR AGREEMENT. The Parties agree that MP's payment obligations
--------------------------
under the Prior Agreement which accrue after the date hereof shall no
longer be payable and shall be deemed satisfied by MP's execution of this
Agreement.
26. STANDARD TERMS. The Standard Online Commerce Terms & Conditions set forth
--------------
on Exhibit F attached hereto and Standard Legal Terms & Conditions set
forth on Exhibit G attached hereto are each hereby made a part of this
Agreement.
[Signature Page Follows]
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IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the
Effective Date.
AMERICA ONLINE, INC. STAMPS.COM INC.
By: /s/ Eric L. Keller By: /s/ John M. Payne
------------------------------ -----------------------------
Name Eric L. Keller Name: John M. Payne
Title: Vice President Title: President & CEO
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EXHIBIT A
Placement/Promotion
-------------------
I. CARRIAGE PLAN - See attached.
II. During the Term, subject to the terms and conditions hereof, MP shall have
the right to use the following Keyword Search Terms: Stamps.com, plus two
other terms to be designated in the future (subject to AOL's generally
applicable Keyword guidelines). Subject to AOL's approval, which may be
withheld in its sole discretion, MP shall have the right to include
additional Keyword Search Terms from time to time during the Term.
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CARRIAGE PLAN
-------------
<TABLE>
<CAPTION>
FLIGHTS Year 1 Year 2 Year 3 TOTALS
--------------------------------------------------------------------------------------------------------------------------------
COPY
SERVICE SIZE START END Imps/Y1 Imps/Y2 Imps/Y3 IMPS
--------------------------------------------------------------------------------------------------------------------------------
<C>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
T AOL Postage Center- Premier AOL Service 10/14/99 10/13/02 [***] [***] [***] [***]
Dominant Position*
--------------------------------------------------------------------------------------------------------------------------------
T AOL Postage Center Widget - AOL Service 10/14/99 10/13/02 [***] [***] [***] [***]
Branded
--------------------------------------------------------------------------------------------------------------------------------
T Mail Center Sponsorship AOL Service 120X60 10/14/99 10/13/02 [***] [***] [***] [***]
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Business Service Sponsorship AOL Service 120X60 10/14/99 10/13/02 [***] [***] [***] [***]
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Workplace ROS Banners AOL Service 234X60 2/15/00 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Workplace Research a Company AOL Service 88x31 10/14/99 10/13/02 [***] [***] [***] [***]
Sponsor
--------------------------------------------------------------------------------------------------------------------------------
T Salary and Benefits Sponsor AOL Service 88x31 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Mail for Work Sponsorship AOL Service 120x60 10/14/99 10/13/02 [***] [***] [***] [***]
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Address Book Sponsorship AOL Service 120x60 10/14/99 10/13/02 [***] [***] [***] [***]
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Workplace - BKH ROS Banners AOL Service 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Business Classified Banners AOL Service 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Welcome Screen Graphic AOL Service 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T AOL.com Business Services AOL.com 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
Sponsor
--------------------------------------------------------------------------------------------------------------------------------
T Yellow Pages - Run of Business AOL.com 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
Services
--------------------------------------------------------------------------------------------------------------------------------
T Hometown - Run of Home-Based AOL.com 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
Businesses
--------------------------------------------------------------------------------------------------------------------------------
T Hometown - Run of Home-Based AOL.com 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
Businesses (Member Pages)
--------------------------------------------------------------------------------------------------------------------------------
T Small Business Banners DCI 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T DCI Postage Center - Premier DCI 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
Dominant Position*
--------------------------------------------------------------------------------------------------------------------------------
T DCI Postage Center Widget - DCI 10/14/99 10/13/02 [***] [***] [***] [***]
Branded
--------------------------------------------------------------------------------------------------------------------------------
T Business Classifieds Banner DCI 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Netcenter Postage Center: Netscape 10/14/99 10/13/02 [***] [***] [***] [***]
Premier Dominant Positioning*
and content Position
--------------------------------------------------------------------------------------------------------------------------------
T Netcenter Postage Center Widget Netscape 10/14/99 10/13/02 [***] [***] [***] [***]
- Branded
--------------------------------------------------------------------------------------------------------------------------------
T What's New/Cool 1 - month Netscape 141X60 10/1/99 10/31/99 [***] - - [***]
Sponsorship
--------------------------------------------------------------------------------------------------------------------------------
T Business Channel Sponsor Netscape 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Business Banner Rotation Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Business Text Link Netscape Text 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Small Business Sponsor Rotation Netscape 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Small Business Banner Rotation Netscape 468X60 10/14/99 10/13/02 [***] - - [***]
--------------------------------------------------------------------------------------------------------------------------------
T Small Business Text Link Rotation Netscape Text 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Business Journal Sponsor Netscape 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Business Classifieds Banner Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Delivery Center Sponsor Netscape 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Yellow Pages Sponsorship Netscape 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Open Directory SOHO Category Netscape 141X60 10/14/99 10/13/02 [***] [***] [***] [***]
Sponsorships
--------------------------------------------------------------------------------------------------------------------------------
</TABLE>
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<TABLE>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
--------------------------------------------------------------------------------------------------------------------------------
T C&I ROS Banners Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T C&I ROS Text Links Netscape Text 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Travel ROS Banners Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Personal Finance ROS Banners Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T American Greetings Business to AOL Partner 120X60 10/14/99 10/13/02 [***] [***] [***] [***]
Business
--------------------------------------------------------------------------------------------------------------------------------
T American Greetings Office Humor AOL Partner 120X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T EBAY@AOL ROS AOL Partner 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Realtor.com ROS Banners AOL Partner 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Premier Positioning in the Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
Digital Business & Small Business
Resource Centers on
CompuServe and the Business
Web Center on CompuServe.com.
--------------------------------------------------------------------------------------------------------------------------------
T Flash Message (Pop Up) w/ Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
Annual Impression Guarantee
--------------------------------------------------------------------------------------------------------------------------------
T Premier Dominant Positioning* in Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
the forthcoming CompuServe
Postal Center
--------------------------------------------------------------------------------------------------------------------------------
T Branded Widget in the Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
forthcoming CompuServe Postal
Center
--------------------------------------------------------------------------------------------------------------------------------
T CompuServe Main Menu Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
Placements
--------------------------------------------------------------------------------------------------------------------------------
T Branded Integration in the Family Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
Finance Center on CompuServe
--------------------------------------------------------------------------------------------------------------------------------
T What's New! Articles Compuserve 10/14/99 10/13/02 [***] [***] [***] [***]
Sponsorship
--------------------------------------------------------------------------------------------------------------------------------
T Spinner ROS EXCLUSIVE Spinner 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Envelope** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Envelopes** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Letter** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Letters** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Mail** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Mailing** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Post Office** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Postage** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Postal** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Shipping** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Stamp** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Stamps** Search 2000 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
T Search Postage Stamp Search 2000 468X60 10/14/99 10/13/02 - - - -
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Search e postage EXCLUSIVE Search 2000 468X60 10/14/99 10/13/02 - - - -
--------------------------------------------------------------------------------------------------------------------------------
T Search epostage EXCLUSIVE Search 2000 468X60 10/14/99 10/13/02 - - - -
--------------------------------------------------------------------------------------------------------------------------------
T Search indicia EXCLUSIVE Search 2000 468X60 10/14/99 10/13/02 - - - -
--------------------------------------------------------------------------------------------------------------------------------
T Search internet postage Search 2000 468X60 10/14/99 10/13/02 - - - -
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Search overnight mail Search 2000 468X60 10/14/99 10/13/02 - - - -
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Search pc postage EXCLUSIVE Search 2000 468X60 10/14/99 10/13/02 - - - -
--------------------------------------------------------------------------------------------------------------------------------
T Search postage rates Search 2000 468X60 10/14/99 10/13/02 - - - -
EXCLUSIVE
--------------------------------------------------------------------------------------------------------------------------------
T Search priority mail EXCLUSIVE Search 2000 468X60 10/14/99 10/13/02 - - - -
--------------------------------------------------------------------------------------------------------------------------------
[***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
</TABLE>
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<TABLE>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
<C>
--------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------
B Member Directory Banners AOL Service 120X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B Download a File Banners AOL Service 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B Investment Snapshot and Stock AOL Service 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
Quotes Banner
--------------------------------------------------------------------------------------------------------------------------------
B AOL.com HomePage AOL.com 100X70 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B AIM AOL.com/ 120X60 10/14/99 10/13/02 [***] [***] [***] [***]
Web
--------------------------------------------------------------------------------------------------------------------------------
B DCI Home Page DCI 234X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B NSCP Home Page Banners Netscape 233X30 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B NSCP ROS Banners Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B NSCP ROS Text Links Netscape Text 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B Weather Banners Netscape 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B Other Selected Mindset Compuserve 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
Packages: Banner Rotation
--------------------------------------------------------------------------------------------------------------------------------
B CompuServe ROS Compuserve 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
B CompuServe.com Broadreach Compuserve 468X60 10/14/99 10/13/02 [***] [***] [***] [***]
Inventory
--------------------------------------------------------------------------------------------------------------------------------
[***] [***] [***] [***]
--------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------
[***] [***] [***] [***]
TOTALS
--------------------------------------------------------------------------------------------------------------------------------
</TABLE>
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<PAGE>
A. LEGEND
------
* "Premier Dominant" positioning shall be not less than 100% greater than
the tenancy of any MP Competitor on the same screen.
** with respect to each search term AOL shall not (i) during the first year
of the Agreement, provide any MP Competitor with a number of Impressions for
such search term equal to more than [***] of Impressions deliverable to MP
during such year, (ii) during the second year of the Agreement, provided
that MP is entitled for such search term a number of Impressions at least
[***] greater than the number deliverable in year one, provide any MP
Competitor with a number of Impressions for such search term equal to more
than [***] of Impressions deliverable to MP during such year, and (iii)
during the third year of the Agreement, provided that MP is entitled for
such search term a number of Impressions at least [***] greater than the
number deliverable in year one, provide any MP Competitor with a number of
Impressions for such search term equal to more than [***] of Impressions
deliverable to MP during such year.
Classes of Inventory:
T = Targeted
B = Broad reach
B. POSTAGE AND SHIPPING CENTERS. The Parties acknowledge that as of the
-------------------------------
Effective Date, no Postage Centers (except AOL.com) or Shipping Centers
(except on Netcenter) have been constructed and that no timetable currently
exists for such construction. Although the Parties shall discuss in good
faith the construction of these areas, there can be no assurance that these
centers will be constructed within any particular time period.
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EXHIBIT B
Definitions
-----------
The following definitions will apply to this Agreement:
Additional MP Channel. An MP Interactive Site, other than a co-branded version
---------------------
or the Affiliated MP Sites, through which MP makes available products and
services substantially similar to those offered on the Affiliated MP Sites.
Affiliate. With respect to any specified party, any other corporation,
---------
partnership or similar entity that, directly or indirectly, through one or more
intermediaries, controls, is controlled by or is under common control with such
specified party. Control of any corporation, partnership or similar entity means
the possession, directly or indirectly, of fifty percent (50%) or more of the
voting securities or other voting interests of such corporation, partnership or
entity.
Affiliated MP Sites. The MP/AOL Service Site, the MP/AOL.com Site, the MP/CIS
-------------------
Site, the MP/DCI Site and the MP/Netcenter Site, collectively.
Affiliated Realtor.com Interactive Site. The version of the Realtor.com
---------------------------------------
Interactive Site existing as of the date hereof available through the AOL
Service and AOL.com and containing specially designed content for AOL Users.
AOL Competitor. Any of the following, or their Affiliates: (i) any entity
--------------
offering online or Internet connectivity services (e.g., an Internet service
provider); (ii) any entity offering communications software capable of serving
as the principal means through which a user creates, sends and receives
electronic mail or real time online messages; or (iii) any entity listed on
Exhibit B-1 attached hereto.
AOL Interactive Site. Any Interactive Site which is managed, maintained, owned
--------------------
or controlled by AOL or its agents.
AOL Look and Feel. The elements of graphics, design, organization,
------------------
presentation, layout, user interface, navigation and stylistic convention
(including the digital implementations thereof) which are generally associated
with Interactive Sites within the AOL Service or AOL.com.
AOL Member. Any authorized user of the AOL Service, including any sub-accounts
----------
using the AOL Service under an authorized master account.
AOL Network. (i) The AOL Service, (ii) AOL.com, (iii) CompuServe, (iv) Digital
-----------
City, (v) Netcenter, and (vi) any other product or service owned, operated,
distributed or authorized to be distributed by or through AOL or its Affiliates
worldwide (and including those properties excluded from the definitions of the
AOL Service or AOL.com). It is understood and agreed that, except as expressly
set forth herein, the rights of MP relate only to the AOL Service and AOL.com
and not generally to the AOL Network.
AOL Plus. The standard broadband U.S. version of the AOL Plus(TM) brand service,
--------
specifically excluding (a) AOL.com, Netcenter or any other AOL Interactive Site,
(b) the international versions of an America Online or AOL Plus/TM/ service
(e.g., AOL Japan), (c) the CompuServe(R) brand service and any other CompuServe
products or services (d) "Driveway," "ICQ/TM/," "AOL NetFind/TM/," "AOL Instant
Messenger/TM/," "Digital City," "NetMail/TM/," "Electra", "Thrive", "Real Fans",
"Love@AOL", "Entertainment Asylum," "AOL Hometown," "My News" or any similar
independent product, service or property which may be offered by,
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through or with the U.S. version of the America Online(R) brand service, (e) any
programming or Content area offered by or through the U.S. version of the AOL
Plus/TM/ brand service over which AOL does not exercise complete operational
control (including, without limitation, Content areas controlled by other
parties and member-created Content areas), (f) any yellow pages, white pages,
classifieds or other search, directory or review services or Content offered by
or through the U.S. version of the AOL Plus/TM/ brand service, (g) any property,
feature, product or service which AOL or its Affiliates may acquire subsequent
to the Effective Date (unless such new property, feature, product or service is
(i) a mere enhancement of the broadband U.S. version of the AOL Plus/TM/ brand
service, is integrated into such service and is not a stand-alone property,
feature, product or service, or (ii) a successor to the broadband U.S. version
of the AOL Plus/TM/ brand service) and (h) any other version of an AOL Plus/TM/
service which is materially different from the standard broadband U.S. version
of the AOL Plus/TM/ brand service, by virtue of its branding, distribution,
functionality, Content or services, including, without limitation, any co-
branded version of the service or any version distributed through any narrow-
band distribution platform or through any platform or device other than a
desktop personal computer.
AOL Purchaser. Any person or entity who (i) enters the Affiliated MP Sites from
-------------
the AOL Network including, without limitation, from any third party area therein
(to the extent entry from such third party area is traceable through both
Parties' commercially reasonable efforts), and (ii) selects a pricing plan and
registers with MP using a unique credit card number or automated clearing house
number, electronic mail address and name not previously received by MP.
AOL Service. The standard narrow-band U.S. version of the America Online(R)
-----------
brand service, specifically excluding (a) AOL.com, Netcenter or any other AOL
Interactive Site, (b) the international versions of an America Online service
(e.g., AOL Japan), (c) the CompuServe(R) brand service and any other CompuServe
products or services (d) "Driveway," "ICQ/TM/," "AOL NetFind/TM/," "AOL Instant
Messenger/TM/," "Digital City," "NetMail(TM)," "Electra", "Thrive", "Real Fans",
"Love@AOL", "Entertainment Asylum," "AOL Hometown," "My News" or any similar
independent product, service or property which may be offered by, through or
with the U.S. version of the America Online(R) brand service, (e) any
programming or Content area offered by or through the U.S. version of the
America Online(R) brand service over which AOL does not exercise complete
operational control (including, without limitation, Content areas controlled by
other parties and member-created Content areas), (f) any yellow pages, white
pages, classifieds or other search, directory or review services or Content
offered by or through the U.S. version of the America Online(R) brand service,
(g) any property, feature, product or service which AOL or its Affiliates may
acquire subsequent to the Effective Date (unless such new property, feature,
product or service is (i) a mere enhancement of the narrow-band U.S. version of
the America Online brand service, is integrated into such service and is not a
stand-alone property, feature, product or service, or (ii) a successor to the
narrow-band U.S. version of the America Online brand service) and (h) any other
version of an America Online service which is materially different from the
standard narrow-band U.S. version of the America Online brand service, by virtue
of its branding, distribution, functionality, Content or services, including,
without limitation, any co-branded version of the service or any version
distributed through any broadband distribution platform or through any platform
or device other than a desktop personal computer.
AOL User. Any user of the AOL Service, AOL.com, CompuServe, Digital City,
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Netcenter, or the AOL Network.
AOL.com. AOL's primary Internet-based Interactive Site marketed under the
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"AOL.COM/TM/" brand, specifically excluding (a) the AOL Service, (b) Netcenter,
(c) any international versions of such site, (d) "ICQ," "AOL NetFind/TM/,"
"AOL Instant Messenger/TM/," "NetMail/TM/," "AOL Hometown," "My News" or any
similar independent product or service offered by or through such site or any
other AOL Interactive Site, (e) any programming or Content area offered by or
through such site over which AOL does not exercise complete operational control
(including, without limitation, Content areas controlled by other parties and
member-created Content areas), (f) any programming or Content area offered by or
through such site
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which was operated, maintained or controlled by the former AOL Studios division
(e.g., Electra), (g) any yellow pages, white pages, classifieds or other search,
directory or review services or Content offered by or through such site or any
other AOL Interactive Site, (h) any property, feature, product or service which
AOL or its Affiliates may acquire subsequent to the Effective Date (unless such
new property, feature, product or service is (i) a mere enhancement of the
primary Internet-based Interactive Site marketed under the "AOL.COM/TM/" brand,
is integrated into such Interactive Site and is not a stand-alone property,
feature, product or service, or (ii) a successor to the primary Internet-based
Interactive Site marketed under the "AOL.COM/TM/" brand) and (i) any other
version of an America Online Interactive Site which is materially different from
AOL's primary Internet-based Interactive Site marketed under the "AOL.COM/TM/"
brand, by virtue of its branding, distribution, functionality, Content or
services, including, without limitation, any co-branded versions or any version
distributed through any broadband distribution platform or through any platform
or device other than a desktop personal computer.
Change of Control. (a) The consummation of a reorganization, merger or
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consolidation or sale or other disposition of substantially all of the assets of
a party or (b) the acquisition by any individual, entity or group (within the
meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1933,
as amended) of beneficial ownership (within the meaning of Rule 13d-3
promulgated under such Act) of more than 50% of either (i) the then outstanding
shares of common stock of such party; or (ii) the combined voting power of the
then outstanding voting securities of such party entitled to vote generally in
the election of directors.
Competitor Software. The software or product of any MP Competitor necessary for
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the operation of the electronic postage product of such MP Competitor, if such
software or product enables end-users to purchase USPS services or products over
the Internet through such MP Competitor's network.
CompuServe. The standard, narrow-band U.S. version of the CompuServe brand
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service, specifically excluding (a) any international versions of such service,
(b) any web-based service including "compuserve.com", "cserve.com" and "cs.com",
or any similar product or service offered by or through the U.S. version of the
CompuServe brand service, (c) Content areas owned, maintained or controlled by
CompuServe Affiliates or any similar "sub-service," (d) any programming or
Content area offered by or through the U.S. version of the CompuServe brand
service over which CompuServe does not exercise complete or substantially
complete operational control (e.g., third-party Content areas), (e) any yellow
pages, white pages, classifieds or other search, directory or review services or
Content and (f) any co-branded or private label branded version of the U.S.
version of the CompuServe brand service, (g) any version of the U.S. version of
the CompuServe brand service which offers Content, distribution, services and/or
functionality materially different from the Content, distribution, services
and/or functionality associated with the standard, narrow-band U.S. version of
the CompuServe brand service, including, without limitation, any version of such
service distributed through any platform or device other than a desktop personal
computer and (h) any property, feature, product or service which CompuServe or
its Affiliates may acquire subsequent to the Effective Date (unless such new
property, feature, product or service is (i) a mere enhancement of the narrow-
band U.S. version of the CompuServe brand service, is integrated into such
service and is not a stand-alone property, feature, product or service, or (ii)
a successor to the narrow-band U.S. version of the CompuServe brand service).
Confidential Information. Any information relating to or disclosed in the
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course of the Agreement, which is or should be reasonably understood to be
confidential or proprietary to the disclosing Party, including, but not limited
to, the material terms of this Agreement, information about AOL Members, AOL
Users, AOL Purchasers and MP customers, technical processes and formulas, source
codes, product designs, sales, cost and other unpublished financial information,
product and business plans, projections, and marketing data. "Confidential
Information" will not include information (a) already lawfully known to the
receiving Party or independently developed by the receiving Party, (b) disclosed
in published materials except as disclosed by the receiving Party in breach of
this Agreement, (c) generally known to the public except as disclosed by the
receiving Party in breach of this Agreement, or (d) lawfully obtained from any
third party without restriction.
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Content. Text, images, video, audio (including, without limitation, music used
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in synchronism or timed relation with visual displays) and other data,
advertisements, promotions, URLs, links and pointers.
Digital City. The standard, narrow-band U.S. version of Digital City's local
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content offerings marketed under the Digital City(R) brand name, specifically
excluding (a) the AOL Service, AOL.com, Netcenter, or any other AOL Interactive
Site, (b) any international versions of such local content offerings, (c) the
CompuServe(R) brand service and any other CompuServe products or services (d)
"Driveway," "ICQ/TM/," "AOL NetFind/TM/," "AOL Instant Messenger/TM/," "Digital
City," "NetMail/TM/," "Electra", "Thrive", "Real Fans", "Love@AOL",
"Entertainment Asylum," "AOL Hometown," "My News" or any similar independent
product, service or property which may be offered by, through or with the
standard narrow band version of Digital City's local content offerings, (e) any
programming or Content area offered by or through such local content offerings
over which AOL does not exercise complete operational control (including,
without limitation, Content areas controlled by other parties and member-created
Content areas), (f) any yellow pages, white pages, classifieds or other search,
directory or review services or Content offered by or through such local content
offerings, (g) any property, feature, product or service which AOL or its
Affiliates may acquire subsequent to the Effective Date (unless such new
property, feature, product or service is (i) a mere enhancement of the standard,
narrow-band U.S. version of Digital City's local content offerings marketed
under the Digital City(R) brand name, is integrated into such content offerings
and is not a stand-alone property, feature, product or service, or (ii) a
successor to the standard, narrow-band U.S. version of Digital City's local
content offerings marketed under the Digital City(R) brand name), (h) any other
version of a Digital City local content offering which is materially different
from the narrow-band U.S. version of Digital City's local content offerings
marketed under the Digital City(R) brand name, by virtue of its branding,
distribution, functionality, Content or services, including, without limitation,
any co-branded version of the offerings or any version distributed through any
broadband distribution platform or through any platform or device other than a
desktop personal computer, and (i) Digital City- branded offerings in any local
area where such offerings are not owned or operationally controlled by America
Online, Inc. or DCI (e.g., Chicago, Orlando, South Florida, and Hampton Roads).
Impression. An Impression is generated when a user's browser requests and
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receives a file via the WWW or the AOL Network, where such file contains a
Promotion. Impressions shall be measured by AOL in accordance with its standard
methodologies and protocols that are applied equally to all entities.
Initial MP Competitor. Any of Pitney-Bowes, E-Stamp Corporation or Neopost, and
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their Affiliates.
Initial MP Competitor Additional Product. A product or service of an Initial MP
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Competitor other than Competitor Software.
Interactive Service. An entity offering one or more of the following: (i)
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online or Internet connectivity services (e.g., an Internet service provider);
(ii) an interactive site or service featuring a broad selection of aggregated
third party interactive content (or navigation thereto) (e.g., an online service
or search and directory service) and/or marketing a broad selection of products
and/or services across numerous interactive commerce categories (e.g., an online
mall or other leading online commerce site); and (iii) communications software
capable of serving as the principal means through which a user creates, sends
and receives electronic mail or real time online messages.
Interactive Site. Any interactive site or area, including, by way of example and
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without limitation, (i) an MP site on the World Wide Web portion of the Internet
or (ii) a channel or area delivered through a "push" product such as the
Pointcast Network or interactive environment such as Microsoft's Active Desktop.
Keyword Search Terms. (a) The Keyword(TM) online search terms made available on
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the AOL Service, combining AOL's Keyword(TM) online search modifier with a term
or phrase specifically related to MP (and determined in accordance with the
terms of this Agreement), and (b) the Go Word online search terms
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made available on CompuServe, combining CompuServe's Go Word online search
modifier with a term or phrase specifically related to MP and determined in
accordance with the terms of this Agreement).
Licensed Content. All Content offered through the Affiliated MP Sites pursuant
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to this Agreement or otherwise provided by MP or its agents in connection
herewith (e.g., offline or online promotional Content, Promotions, AOL
"slideshows," etc.), including in each case, any modifications, upgrades,
updates, enhancements, and related documentation.
MP Client. The version of MP's proprietary user interface which an AOL User
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receives upon downloading the MP Software from the AOL Network or which is
included on any CD-ROM distributed pursuant to this Agreement.
MP Competitor. The entities listed on Exhibit B-2, and their Affiliates.
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MP Interactive Site. Any Interactive Site (other than the Affiliated MP Sites)
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which is managed, maintained, owned or controlled by MP or its agents.
MP Software. The version of MP's proprietary client executable Internet postage
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software, in object code only, which enables end-users to print U.S. postage
electronically made available for download through the AOL Network or on CD-ROM
pursuant to this Agreement..
Netcenter. Netscape Communications Corporation's primary Internet-based
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Interactive Site marketed under the "Netscape Netcenter/TM/" brand, specifically
excluding (a) the AOL Service, (b) AOL.com, (c) any international versions of
such site, (d) "ICQ," "AOL Netfind/TM/," "AOL Instant Messenger/TM/,"
"NetMail/TM/," "AOL Hometown," "My News," "Digital City(TM)," or any similar
independent product or service offered by or through such site or any other AOL
Interactive Site, (e) any programming or Content area offered by or through such
site over which AOL does not exercise complete operational control (including,
without limitation, Content areas controlled by other parties and member-created
Content areas), (f) any programming or Content area offered by or through the
U.S. version of the America Online(R) brand service which was operated,
maintained or controlled by the former AOL Studios division (e.g., Electra), (g)
any yellow pages, white pages, classifieds or other search, directory or review
services or Content offered by or through such site or any other AOL Interactive
Site, (h) any property, feature, product or service which AOL or its Affiliates
may acquire subsequent to the Effective Date (unless such new property, feature,
product or service is (i) a mere enhancement of the primary Internet-based
Interactive Site marketed under the "Netscape Netcenter/TM/" brand, is
integrated into such Interactive Site and is not a stand-alone property,
feature, product or service, or (ii) a successor to the primary Internet-based
Interactive Site marketed under the "Netscape Netcenter/TM/" brand), and (i) any
other version of an AOL or Netscape Communications Corporation Interactive Site
which is materially different from Netscape Communications Corporation's primary
Internet-based Interactive Site marketed under the "Netscape Netcenter/TM/"
brand, by virtue of its branding, distribution, functionality, Content or
services, including, without limitation, any co-branded versions and any version
distributed through any broadband distribution platform or through any platform
or device other than a desktop personal computer (e.g. Custom NetCenters built
specifically for third parties).
Package Insert Program. AOL's program of including third party material or
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products in third party package fullfillment.
Product. The products, goods and/or services set forth on Exhibit D.
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Promotions. The promotions described on Exhibit A, any comparable promotions
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delivered by AOL in accordance with Section1.1, and any additional promotions of
the Affiliated MP Sites provided by AOL (including, without limitation,
additional Keyword Search Terms and other navigational tools).
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Run of Service Inventory. A collection of inventory made up of all areas of the
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relevant AOL property or service. If MP has purchased Run of Service Inventory,
AOL will place MP's creative in different locations throughout the relevant
property or service in accordance with AOL internal policies. Run of Service
Impressions will be delivered reasonably evenly over a given time period. MP
may not control placement within a Run of Service Inventory purchase and AOL
does not guarantee placement on any particular screen or group of screens
(except that Run of Channel Inventory will be run only in the specified
Channel).
Transaction Revenues. The aggregate amount of transaction fees received by MP
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from an AOL Purchaser for the printing of U.S. postage using the MP Software,
excluding (a) the cost of such postage, and (b) amounts attributable to
shipping, refunds on unused postage, bad debt, credit card charges, sales or use
taxes or duties, and credits and chargebacks for returned or canceled goods or
services.
USPS. United States Postal Service.
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Exhibit B-1
AOL Competitors
[***]
From time to time AOL shall have the right to add to such list as reasonably
determined by AOL, provided that other than with the approval of MP, which
approval shall not be unreasonably withheld, AOL may add to such list no more
than one new entity once every three months. Notwithstanding the foregoing, to
the extent that MP can demonstrate to AOL's reasonable satisfaction that MP is
engaged in negotiations with any third party that is not listed on this Exhibit,
which negotiations would result in a Change of Control of MP as provided herein,
AOL shall not have the right to add such third party to the list after MP has so
reasonably demonstrated to AOL that MP is in negotiations with such third party.
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Exhibit B-2
MP Competitors
Pitney-Bowes
E-Stamp Corporation
Neopost
From time to time MP shall have the right to add to such list as reasonably
determined by MP, provided that other than with the approval of AOL, which
approval shall not be unreasonably withheld, MP (i) may not add Federal Express,
United Parcel Service or their Affiliates, (ii) may only add entities who are
approved to sell Internet USPS postage pursuant to the IBIP Program, and (iii)
may add to such list no more than one new entity (and its Affiliates) once every
three months.
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EXHIBIT C
MP Cross-Promotion
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Subject to MP's existing contractual arrangements, within the "Customer Perks"
or other customer benefits area of each Additional MP Channel (each an "MP Web
Site"), at AOL's option, MP shall include one of the following (each an "AOL
Promo"): (i) a prominent promotional banner or button having a size, prominence
and placement location as mutually agreed upon by the parties (but in no event
shall such button have a size, prominence or placement location that is less
favorable, in any respect, than the size, prominence or placement location
provided to any AOL Competitor listed on Exhibit B-1) to promote such AOL
products or services as AOL may designate (for example, the America Online(R)
brand service, the CompuServe(R) brand service, the AOL.com(R) site, Netscape
Netcenter/TM/, any of the Digital City services or the AOL Instant Messenger/TM/
service); or (ii) a prominent "Try AOL" feature having a size, prominence and
placement location as mutually agreed upon by the parties (but in no event shall
such button have a size, prominence or placement location that is less
favorable, in any respect, than the size, prominence or placement location
provided to any AOL Competitor listed on Exhibit B-1) through which users can
obtain promotional information about AOL products or services designated by AOL
and, at AOL's option, download or order the then-current version of client
software for such AOL products or services. AOL will provide the creative
content to be used in the AOL Promo (including designation of links from such
content to other content pages). To the extent MP notifies AOL of reasonable
complaints or concerns regarding the AOL Promo or any other content or materials
linked thereto or associated therewith ("Objectionable AOL Content"), AOL will,
to the extent such Objectionable AOL Content is within AOL's control, use
commercially reasonable efforts to respond in good faith to such complaints or
concerns. MP shall use reasonable efforts to post (or update, as the case may
be) the creative content supplied by AOL within the spaces for the AOL Promos
within five days of its receipt of such content from AOL. In the event that AOL
elects to serve the AOL Promos to the MP Web Site from an ad server controlled
by AOL or its agent, MP shall take all reasonable operational steps necessary to
facilitate such ad serving arrangement including, without limitation, inserting
HTML code designated by AOL on the pages of the MP Web Site on which the AOL
Promos will appear. MP shall not be required to comply with the foregoing if AOL
does not maintain, throughout the Term, a special offer for MP's end users
providing a substantial benefit, as reasonably determined by AOL, either by
virtue of a meaningful price discount, product enhancement, unique service
benefit or other special feature. For the avoidance of doubt, it is understood
and agreed that the AOL Promos shall not promote any MP Competitor, Federal
Express or United Parcel Service, or their Affiliates, or such entity's products
or services. In connection with the foregoing, AOL will pay MP AOL's then
current standard bounty fee for any new subscribers to the AOL Service who
subscribe to the AOL Service through the AOL Promo.
In addition, in a portion of MP's television, radio, print and "out of home"
(e.g., buses and billboards) advertisements and in any publications, programs,
features or other forms of media over which MP exercises at least partial
editorial control, MP will use commercially reasonable efforts to include
specific references or mentions (verbally where possible) of the availability of
the Affiliated MP Site through the AOL Service, which are at least as prominent
as any references that MP makes to its principal Additional MP Channel (by way
of site name, related company name, URL or otherwise).
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EXHIBIT D
Description of Products and Other Content
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Online mailing and shipping products and services, including
1. services associated with USPS mail and parcel delivery, including any class
of service approved by the USPS
2. printers
3. scales
4. envelopes
5. labels
6. forms
7. shipping supplies
8. insurance for packages
9. such other products and services as the Parties shall mutually agree.
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EXHIBIT E
Operations
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1. General. The Affiliated MP Sites (including the Products and other
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Licensed Content contained therein and provided by MP) will be in the top four
(4) in the online postage industry based on a mutually approved (not to be
unreasonably withheld) cross-section of third-party reviewers who are recognized
authorities in such industry.
2. Affiliated MP Site Infrastructure. MP will be responsible for all
---------------------------------
communications, hosting and connectivity costs and expenses associated with the
Affiliated MP Sites. MP will provide all hardware, software, telecommunications
lines and other infrastructure reasonably necessary to meet traffic demands on
the Affiliated MP Sites from the AOL Network, as determined by MP. MP will
design and implement the network between the AOL Service and Affiliated MP Site
such that (i) no single component failure will have a materially adverse impact
on AOL Members seeking to reach the Affiliated MP Sites from the AOL Network and
(ii) no single line under material control by MP will run at more than 70%
average utilization for a 5-minute peak in a daily period. In this regard, MP
will provide AOL, upon request, with a detailed network diagram regarding the
architecture and network infrastructure supporting the Affiliated MP Sites. In
the event that MP elects to create a custom version of the Affiliated MP Sites
in order to comply with the terms of this Agreement, MP will bear responsibility
for all aspects of the implementation, management and cost of such customized
site.
3. Optimization; Speed. MP will use commercially reasonable efforts to ensure
-------------------
that: (a) the functionality and features within the Affiliated MP Sites are
optimized for the client software then in use by AOL Members; and (b) the
Affiliated MP Sites are designed and populated in a manner that minimizes delays
when AOL Members attempt to access such site. At a minimum, MP will use
commercially reasonable efforts to ensure that the Affiliated MP Sites's data
transfers initiate within fewer than fifteen (15) seconds on average. Prior to
delivery of any Impressions hereunder, MP will permit AOL to conduct performance
and load testing of the Affiliated MP Sites (in person or through remote
communications), with such commercial launch not to commence until such time as
AOL is reasonably satisfied with the results of any such testing. AOL shall
conduct such testing, if any, in a reasonably prompt manner.
4. User Interface. MP will maintain a graphical user interface within the
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Affiliated MP Sites that is competitive in all material respects with interfaces
of other substantially similar sites based on substantially similar form
technology.
5. Technical Problems. MP agrees to use commercially reasonable efforts to
------------------
address material technical problems (over which MP exercises control) affecting
use by AOL Members of the Affiliated MP Sites (a "MP Technical Problem")
promptly following notice thereof. In the event that MP is unable to promptly
resolve a MP Technical Problem following notice thereof from AOL (including,
without limitation, infrastructure deficiencies producing user delays), AOL will
have the right to regulate the promotions it provides to MP hereunder until such
time as MP corrects the MP Technical Problem at issue.
6. Monitoring. MP will use commercially reasonable efforts to ensure that the
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performance and availability of the Affiliated MP Sites is monitored on a
continuous basis. MP will provide AOL with contact information (including e-
mail, phone, pager and fax information, as applicable, for both during and after
business hours) for MP's principal business and technical representatives, for
use in cases when issues or problems arise with respect to the Affiliated MP
Sites.
7. Telecommunications. Where applicable MP will utilize encryption
------------------
methodology to secure data communications between the Parties' data centers.
8. Security. MP will utilize Internet standard encryption technologies (e.g.,
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Secure Socket Layer - SSL) to provide a secure environment for conducting
transactions and/or transferring private member information (e.g. credit card
numbers, banking/financial information, and member address information) to and
from the Affiliated MP Sites. MP will facilitate periodic reviews of the
Affiliated MP Sites by AOL in order to evaluate the security risks of such site.
MP will promptly remedy any security risks or breaches of security as may be
identified by AOL's Operations Security team.
9. Technical Performance.
---------------------
i. MP will design the Affiliated MP Sites to support the AOL-client
embedded versions of the Microsoft Internet Explorer 3.XX and 4.XX browsers
(Windows and Macintosh)and the Netscape Browser 4.XX and make commercially
reasonable efforts to support all other AOL browsers listed at:
"http://webmaster.info.aol.com."
ii. To the extent MP creates customized pages on the Affiliated MP Sites
for AOL Members, MP will develop and employ a methodology to detect AOL
Members (e.g. examine the HTTP User-Agent field in order to identify the
"AOL Member-Agents" listed at: "http://webmaster. info.aol.com)."
iii. MP will periodically review the technical information made available
by AOL at http://webmaster.info.aol.com.
iv. MP will design its site to support HTTP 1.0 or later protocol as
defined in RFC 1945 and to adhere to AOL's parameters for refreshing or
preventing the caching of information in AOL's proxy system as outlined in
the document provided at the following URL: http://webmaster.info.aol.com.
MP is responsible for the manipulation of these parameters in web-based
objects so as to allow them to be cached or not cached as outlined in RFC
1945.
v. Prior to releasing material, new functionality or features through the
Affiliated MP Sites ("New Functionality"), MP will use
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commercially reasonable efforts to (i) test the New Functionality to
confirm its compatibility with AOL Service client software and (ii) provide
AOL with written notice of the New Functionality so that AOL can perform
tests of the New Functionality to confirm its compatibility with the AOL
Service client software. Should any New Functionality through the
Affiliated MP Sites be released without notification to AOL, AOL will not
be responsible for any adverse member experience until such time that
compatibility tests can be performed and the New Functionality qualified
for the AOL Service
10. AOL Internet Services MP Support. AOL will provide MP with access to the
--------------------------------
standard online resources, standards and guidelines documentation, technical
phone support, monitoring and after-hours assistance that AOL makes generally
available to similarly situated web-based partners. AOL support will not, in any
case, be involved with content creation on behalf of MP or support for any
technologies, databases, software or other applications which are not supported
by AOL or are related to any MP area other than the Affiliated MP Sites. Support
to be provided by AOL is contingent on MP providing to AOL demo account
information (where applicable), a detailed description of the Affiliated MP
Sites's software, hardware and network architecture and access to the Affiliated
MP Sites for purposes of such performance and load testing as AOL elects to
conduct.
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EXHIBIT F
Standard Online Commerce Terms & Conditions
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1. AOL Network Distribution. MP will not authorize any third party to
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distribute or promote the Products through the AOL Network absent AOL's prior
written approval. The Promotions and any other promotions or advertisements
purchased from or provided by AOL will link only to