FindLaw - Agreement and Plan of Merger - At Home Corp. and Narrative Communications Corp.


                         AGREEMENT AND PLAN OF MERGER


 
                                BY AND AMONG


                             AT HOME CORPORATION,


                            TRANSITORY CORPORATION


                                      AND


                        NARRATIVE COMMUNICATIONS CORP.



                               DECEMBER 17, 1998
                                        
<PAGE>
 
                         AGREEMENT AND PLAN OF MERGER

     THIS AGREEMENT AND PLAN OF MERGER (the "AGREEMENT") is entered into as of
December 17, 1998, by and among At Home Corporation, a Delaware corporation
("ACQUIRER"), Transitory Corporation, a Delaware corporation wholly owned by
Acquirer ("MERGER SUB") and Narrative Communications Corp., a Delaware
corporation ("TARGET").

     WHEREAS, the Boards of Directors of Acquirer, Merger Sub and Target each
have determined that the acquisition of Target by Acquirer is in the best
interests of their respective companies and stockholders, have approved the
Merger and accordingly have agreed to effect the merger provided for herein upon
the terms and subject to the conditions set forth herein;

     WHEREAS, the parties intend that: (a) Acquirer has organized Merger Sub as
a new Delaware corporation and a wholly owned subsidiary of Acquirer; (b) Merger
Sub will merge with and into Target in a reverse triangular merger (the
"MERGER"); and (c) Target will be the surviving corporation (the "SURVIVING
CORPORATION") of the Merger. Upon the effectiveness of the Merger, all the
outstanding capital stock of Target will be converted into capital stock of
Acquirer, and Acquirer will assume all outstanding options and warrants to
purchase shares of Target capital stock. Each of these events will be subject to
and carried out pursuant to the terms and conditions of this Agreement and a
Certificate of Merger substantially in the form of Exhibit A (the "CERTIFICATE
                                                   ---------                  
OF MERGER") and the applicable provisions of the laws of the State of Delaware;

     WHEREAS, the Merger is intended to be treated as: (a) a purchase for
accounting purposes and (b) a tax-free reorganization pursuant to the provisions
of Section 368(a)(1)(A) of the Internal Revenue Code of 1986, as amended (the
"CODE"), by virtue of the provisions of Section 368(a)(1)(A) and Section
368(a)(2)(E) of the Code.

     NOW, THEREFORE, in consideration of the foregoing and the respective
representations, warranties, covenants and agreements set forth herein,
intending to be legally bound hereby the parties to this Agreement agree as
follows:

     1.  CERTAIN DEFINITIONS OF GENERAL TERMS

          1.1  "ACQUISITION PROPOSAL" with respect to an Entity means any
proposal or offer concerning the possible disposition of all or any substantial
portion of Target's business, assets or capital stock by merger, consolidation,
sale of assets or any other means or any other transaction that would involve a
change in control of Target, but excluding (i) a potential working capital
bridge loan facility with Silicon Valley Bank in an aggregate principal amount
not to exceed one million five hundred thousand dollars ($1,500,000) and (ii) a
loan or equity financing not to exceed twelve million dollars ($12,000,000) with
investors with whom Target had commenced discussions on or before November 23,
1998 that will not preclude in any manner the consummation of the Merger and the
transactions contemplated herein.

          1.2  "BEST EFFORTS" shall mean the commercially reasonable efforts
that a prudent business Person desiring to achieve a particular result with
respect to its business would use in order to ensure that such result is
achieved as expeditiously as possible. An obligation to use "Best Efforts" under
this Agreement does not require the Person subject to that obligation to take
actions that would result in a 
<PAGE>
 
Material Adverse Change in the benefits to such Person under this Agreement or
the other Merger Agreements.

          1.3  "CAUSE" shall mean (i) wrongful misappropriation of Acquirer's
assets; (ii) conviction of a felony involving violence, dishonesty, conversion,
theft or misappropriation of property of another, controlled substances, moral
turpitude or regulatory good standing of Acquirer; (iii) drug or alcohol abuse
which prevents employee from substantially performing his duties; or (iv)
refusal to perform, or gross negligence with respect to the performance of, the
duties assigned to him by Acquirer for any reason other than disability;
provided, however, that is such cause is of the type described in clause (iv)
and is susceptible of being cured, employee shall have a period of twenty (20)
days after written notice has been received by employee to effect such cure or
such longer period of time as may required for such cure, provided employee has
commenced such cure within such twenty (20) days and is diligently prosecuting
such cure.

          1.4  "CODE" shall mean the Internal Revenue Code of 1986, as amended.

          1.5  "CONTRACT" shall mean, with respect to any Person, any written or
oral agreement, contract, understanding, arrangement, instrument, note,
guaranty, indemnity, representation, warranty, deed, assignment, power of
attorney, purchase order, work order, insurance policy, benefit plan,
commitment, covenant, obligation, promise or undertaking of any nature to which
such Person is a party or by which its properties or assets may be bound or
affected or under which it or its business, properties or assets receive
benefits. See also "TARGET CONTRACTS".

          1.6  "ENCUMBRANCE" shall mean any lien, pledge, hypothecation, charge,
mortgage, security interest, encumbrance, equity, equitable interest, claim,
preference, right of possession, lease, tenancy, license, encroachment,
covenant, infringement, interference, Order, proxy, option, right of first
refusal, preemptive right, community property interest, defect, impediment,
exception, reservation, limitation, impairment, imperfection of title, condition
or restriction of any nature (including any restriction on the voting of any
security, any restriction on the transfer of any security or other asset, any
restriction on the receipt of any income derived from any asset, any restriction
on the use of any asset and any restriction on the possession, exercise or
transfer of any other attribute of ownership of any asset) other than liens for
Taxes not yet due and payable.

          1.7  "ENTITY" shall mean any corporation (including any non profit
corporation), general partnership, limited partnership, limited liability
partnership, joint venture, estate, trust, cooperative, foundation, society,
political party, union, company (including any limited liability company or
joint stock company), firm or other enterprise, association, organization or
entity.

          1.8  "GAAP" shall mean U.S. generally accepted accounting principles,
applied on a basis consistent with the basis on which the Target Financial
Statements (defined in Section 4.8) were prepared.


          1.9  "INDEMNIFIED PERSON" means any individual or entity that is
indemnified pursuant to Article 11 hereof.

          1.10  "KNOWLEDGE"

                                      -2-
<PAGE>
 
               (a)  An individual shall be deemed to have "Knowledge" of a
                    particular fact or other matter if such individual is after
                    due inquiry actually aware of such fact or other matter.

               (b)  Target shall be deemed to have "Knowledge" of a particular
                    fact or matter only if a director or Key Employee has or had
                    Knowledge of such fact or matter.

          1.11 "LIABILITY" shall mean any debt, obligation, duty or liability
of any nature including any unknown, undisclosed, unmatured, unaccrued,
unasserted, contingent, indirect, conditional, implied, vicarious, derivative,
joint, several or secondary liability, regardless of whether such debt,
obligation, duty or liability would be required to be disclosed on a balance
sheet prepared in accordance with GAAP and regardless of whether such debt,
obligation, duty or liability is immediately due and payable.

          1.12 "MATERIAL ADVERSE CHANGE" and "MATERIAL ADVERSE EFFECT" shall
mean one or more changes in, or effects on, the business, financial condition,
operations, results of operations, assets or liabilities of Acquirer or Target
(as the case may be) that, individually or in the aggregate, results in or would
reasonably be expected to result in a material adverse effect on, or a material
adverse change in, the business, financial condition, operations, results of
operations, assets or liabilities of the affected party taken as a whole.  A
statement in this Agreement that an event or state of affairs "has," "does not
have," "would have," or "would not have" (or similar statements) a Material
Adverse Change or Material Adverse Effect, shall be deemed to mean that such
event or state of affairs both: (a) has (or does not have), does (or does not),
will (or will not), or would (or would not), result in, and/or (b) would (or
would not) reasonably be expected to result in, the consequences described in
the preceding sentence.

          1.13 "MERGER AGREEMENTS" shall include: (a) this Agreement; (b) the
Escrow Agreement; (c) the Rights Agreement; and (d) the Voting Agreement; (e)
the Non-Competition Agreement; (f) the Certificate of Merger and (g) all other
agreements to which at least one party to this Agreement will be a party and
that must be executed pursuant to this Agreement.

          1.14 "ORDER" shall mean any:

               (a)  order, judgment, injunction, edict, decree, ruling,
                    pronouncement, determination, decision, opinion, verdict,
                    sentence, subpoena, writ or award that is issued, made,
                    entered, rendered or otherwise put into effect by or under
                    the authority of any court, administrative agency or other
                    governmental body or any arbitrator or arbitration panel; or

               (b)  Contract with any governmental body that is entered into in
                    connection with any Proceeding.

          1.15 "ORDINARY COURSE OF BUSINESS". An action taken by or on behalf
of Acquirer or Target (as the case may be) shall not be deemed to have been
taken in the "Ordinary Course of Business" unless:

               (a)  such action is consistent with such party's past customary
                    business practices and taken in the ordinary course of such
                    party's normal day to day operations;

                                      -3-
<PAGE>
 
               (b)  such action is not required to be authorized by such party's
                    stockholders, board of directors or any committee of its
                    board of directors and does not require any other separate
                    or special authorization of any nature; and

               (c)  such action is similar in nature and magnitude to actions
                    customarily taken, without any special or separate
                    authorization, in the ordinary course of the normal day to
                    day operations of other entities that are employed in
                    businesses similar to such party's business.

          1.16 "PERMITTED ENCUMBRANCE" shall mean any (i) statutory lien for
taxes, (ii) encumbrance in the nature of zoning restrictions, easements, rights
or restrictions of record on the use of real property if the same do not
materially detract from the value of the property encumbered thereby or
materially impair the use of such property in the Business as currently
conducted or proposed to be conducted, (iii) statutory or common law lien to
secure landlords, lessors or renters under leases or rental agreements confined
to the premises rented, (iv) deposit or pledge made in connection with, or to
secure payment of, worker's compensation, unemployment insurance, old age
pension programs mandated under applicable law or other social security, (v)
statutory or common law liens in favor of carriers, warehousemen, mechanics and
materialmen, statutory or common law liens to secure claims for labor, materials
or supplies and other like liens, and (vi) restrictions on transfer of
securities  imposed by applicable state and federal laws.

          1.17 "PERSON" shall mean any individual, Entity or governmental body.

          1.18 "PROCEEDING" shall mean any action, claim, suit, litigation,
arbitration, proceeding (including any civil, criminal, administrative,
investigative or appellate proceeding and any informal proceeding), prosecution,
contest, hearing, inquiry, inquest, audit, examination or investigation
commenced, brought, conducted or heard by or before any governmental body or any
arbitrator or arbitration panel.

          1.19 "SEC" shall mean the Securities and Exchange Commission.

          1.20 "SECURITIES ACT" shall mean the Securities Act of 1933, as
               amended.

          1.21 "TARGET CONTRACT" shall mean any Contract:


               (a)  to which Target is a party;

               (b)  by which Target or any of its assets is or may become bound
                    or under which Target has or may become subject to any
                    obligation; or

               (c)  under which Target has or may acquire any right or interest.

          1.22 "TARGET STOCKHOLDER" shall mean a holder of shares of Target's
capital stock, including Target Common Stock and Target Preferred Stock (each
defined in Section 4.5) .

          1.23  The definitions of the following defined terms are set forth in
the following Sections:

                                      -4-
<PAGE>
 
Definition                                      Section
-----------                                     ------- 
Acquirer                                        p.1, Para. 1.
Acquirer Damages                                11.3
Acquirer and Merger Sub Tax                     
  Representations                               8.9
Acquirer Disclosure Package                     5.5         
Acquirer Disclosure Schedule                    5.0         
Acquirer Merger Agreements                      5.2(a)      
Acquisition Proposal                            1.1         
Agreement                                       pg. 1, Para. 1. 
CERCLA                                          4.21(a)         
Best Efforts                                    1.2             
COBRA                                           4.18(h)         
Cause                                           1.3             
Certificate of Merger                           pg. 1, Para. 3  
Closing                                         2.1(a)(i)       
Closing Date                                    2.1(a)(i)       
Closing Price                                   2.2(a)(ii)(A)   
Code                                            pg. 1, Para. 4. 
Code                                            1.4         
Contract                                        1.5         
Conversion Ratio                                2.2(a)(ii)(D)
Damages                                         11.3        
disposal                                        4.21(a)     
DGCL                                            2.2(b)(i)   
D&O Group                                       10.5        
Dissenting Shares                               2.2(b)(i)   
Effective Time                                  2.1(a)(ii)  
Encumbrance                                     1.6         
ERISA                                           4.18(c)     
ERISA Affiliate                                 4.18(c)     
Escrow Agent                                    2.4(a)      
Escrow Agreement                                2.4(a)      
Escrow Percentage                               2.4(b)      
Escrow Period                                   2.4(c)      
Escrow Shares                                   2.4(b)      
Entity                                          1.7         
Exchange Act                                    5.6         
Exchange Agent                                  2.3(a)(i)   
Exchange Option                                 2.2(c)(i)   
Exchange Share                                  2.2(a)(i)   
Final Balance Sheet                             4.8         
Fiscal Year End                                 5.5         
GAAP                                            1.8         
HSR Act                                         3.8         
Hazardous Materials                             4.21(a)     
Information Statement                           6.12(b)     
Intellectual Property Rights                    4.10(a)      

                                      -5-
<PAGE>
 
Indemnified Person                              1.9
Interim Financial Statements                    4.8
Key Employees                                   2.5(c)(i)
Knowledge                                       1.10
Liability                                       1.11
Material Adverse Change                         1.12
Material Adverse Effect                         1.12
Material Target Contracts                       4.16(a)
Merger                                          pg. 1, Para. 3.
Merger Agreements                               1.13
Merger Sub                                      pg. 1, Para. 1.
New Options                                     3.5
New Target Option Plan                          3.5
NDA                                             3.2
Non-Compete Agreements                          3.3(b)
Order                                           1.14
Ordinary Course of Business                     1.15
Permitted Encumbrance                           1.16
Person                                          1.17
Pre-Closing Period                              6.0
Proceeding                                      1.18
release                                         4.21(a)
RS Letter                                       11.2(c)
Restricted Shares                               2.5(c)(i)
Rights Agreement                                2.5(a)(ii)
SEC                                             1.19
SEC Reports                                     5.6
Securities Act                                  1.20
Severance Amount                                3.4(b)
Surviving Corporation                           pg. 1, Para. 3.
Target                                          pg. 1, Para. 1.
Target 401(a) Plan                              4.18(d)
Target Benefit Arrangements                     4.18(e)
Target Certificate of Incorporation             2.2(a)(i)
Target Certificates                             2.3(a)(i)
Target Common Stock                             4.5(a)
Target Contract                                 1.21
Target Contracts                                1.5
Target Damages                                  11.2
Target Disclosure Schedule                      4.0
Target Employee Plans                           4.18(c)
Target Financial Statements                     4.8
Target Information Statement                    6.5
Target IP Rights                                4.10(b)
Target Merger Agreements                        4.2(a)
Target Options                                  4.5(b)
Target Pension Plans                            4.18(d)
Target Preferred Stock                          4.5(a)

                                      -6-
<PAGE>
 
Target Stockholder                              1.22
Target Stockholders Questionnaire               6.12(c)
Target Tax Representations                      9.15
Tax                                             4.14(a)
Taxes                                           4.14(a)
threatened release                              4.21(a)
Total Exchange Shares                           2.2(a)(i)
Total Exchange Shares                           2.2(a)(ii)(B)
Total Target Shares                             2.2(a)(ii)(C)
Trading Window                                  2.5(a)(ii)
Year 2000 Compliant                             4.10(f)


     2.   PLAN OF MERGER

          2.1  The Merger. Subject to the terms and conditions of this
               ----------                                             
Agreement, Merger Sub will merge with and into Target pursuant to this Agreement
and the Certificate of Merger and in accordance with applicable provisions of
the laws of the State of Delaware as follows:

               (a)  Timing of the Merger.
                    -------------------- 

                    (i)  The Closing. Unless this Agreement has first been
                         ----------- 
terminated pursuant to Article 10 hereof, the closing of the transactions
contemplated by this Agreement (the "CLOSING") will take place at the offices of
Fenwick & West LLP, Two Palo Alto Square, Palo Alto, California 94306 at 11:00
a.m., Pacific Standard Time on December 30, 1998, or, if all conditions to
closing have not been satisfied or waived by such date, such other place, time
and date as Target and Acquirer may mutually select (the "CLOSING DATE").

                    (ii) Effective Time of the Merger. The Merger shall become
                         ---------------------------- 
effective once the Certificate of Merger has been properly executed and duly
filed with the Delaware Secretary of State and appropriate evidence of
acceptance for filing has been obtained. This filing shall be made by the
Acquirer concurrently with the Closing. For the purposes of this Agreement, the
term "EFFECTIVE TIME" means the date and time at which such Certificate of
Merger is filed or at such later time as is provided in the Certificate of
Merger.

               (b)  Effects of the Merger. At the Effective Time: (i) Merger Sub
                    ---------------------
will merge with and into Target, Target will be the Surviving Corporation and
the separate existence of Merger Sub will thereupon cease; (ii) each share of
common stock of Merger Sub outstanding immediately prior to the Effective Time
will convert into one share of common stock of the Surviving Corporation; (iii)
the certificate of incorporation and bylaws of Merger Sub as of the Effective
Time will become the certificate of incorporation and bylaws of the Surviving
Corporation; (iv) the directors of Merger Sub immediately prior to the Effective
Time will become the directors of the Surviving Corporation; (v) the officers of
Merger Sub immediately prior to the Effective Time will become the officers of
the Surviving Corporation; (vi) each share of Target Common Stock and Target
Preferred Stock (each defined in Section 4.5) and each Target Option (defined in
Section 4.5) outstanding immediately prior to the Effective Time will be
converted as provided in Section 2.2; and (vii) the Merger will, from and after
the Effective Time, have all of the effects provided by applicable law.

          2.2  Conversion of Shares and Options.
               -------------------------------- 

                                      -7-
<PAGE>
 
               (a)  Conversion of Shares.
                    -------------------- 

                    (i)  Overall Agreement. In connection with the Merger and
                         ----------------- 
pursuant to the provisions of this Agreement and the Merger Agreements, Acquirer
will issue a certain number of fully paid and nonassessable shares of Acquirer
Series A Common Stock (the "TOTAL EXCHANGE SHARES," and each share individually,
an "EXCHANGE SHARE") in exchange for all of the capital stock of Target
outstanding immediately prior to the Effective Time. All shares of Target
Preferred Stock outstanding immediately prior to the Effective Time will have
been converted to Target Common Stock at the then-applicable conversion ratio
defined in the Amended and Restated Certificate of Incorporation of Target,
attached as Exhibit B (the "TARGET CERTIFICATE OF INCORPORATION"). Each share of
            ---------
Target Common Stock owned by Target immediately prior to the Effective Time
shall be canceled and extinguished without any conversion pursuant to this
Section 2.2.

                    (ii)  Conversion Formula. Each share of Target Common Stock
                          ------------------
outstanding immediately prior to the Effective Time, including the shares into
which Target Preferred Stock are converted and excluding any Dissenting Shares
(as defined in Section 2.2(b)), by virtue of the Merger and at the Effective
Time, without further action on the part of any Target Stockholder, will be
converted solely into the right to receive a fraction of an Exchange Share equal
to the Conversion Ratio. For the purposes of calculating the Conversion Ratio,
and as used elsewhere in this Agreement, the following definitions apply:

                          (A)  the "CLOSING PRICE" shall equal the average
closing price (in U.S. dollars) of one share of Acquirer Series A Common Stock
as quoted on the Nasdaq National Market over the fifteen (15) trading days
immediately prior to the Closing Date; provided, however, that if such average
closing price is higher than $55.67, then the Closing Price shall equal $55.67
and if such average closing price is lower than $48.45, then the Closing Price
shall equal $48.45;

                          (B)  the "TOTAL EXCHANGE SHARES" shall be that number
of shares of Acquirer Series A Common Stock equal to one million four hundred
forty thousand (1,440,000), multiplied by the quotient equal to $52.06 divided
by the Closing Price, rounded to the nearest whole share.

                          (C)  the "TOTAL TARGET SHARES" equals (not including
treasury shares) the sum of: (1) the total number of shares of Target Common
Stock outstanding immediately prior to the Effective Time; (2) the total number
of shares of Target Common Stock issuable upon conversion of all outstanding
shares of Target Preferred Stock immediately prior to the Effective Time at the
applicable conversion ratio pursuant to the provisions of the Target Certificate
of Incorporation; and (3) the total number of shares of Target Common Stock
issuable upon exercise of all Target Options (other than the New Options which
shall be excluded from the calculation) outstanding immediately prior to the
Effective Time; and

                          (D)  the "CONVERSION RATIO" equals the Total Exchange
Shares divided by the Total Target Shares.

                    (iii) Adjustment for Capital Changes. If, prior to the
                          ------------------------------ 
Effective Time, Acquirer or Target recapitalizes through a split-up of its
outstanding shares into a greater number, or a combination of its outstanding
shares into a lesser number, reorganizes, reclassifies or otherwise changes its
outstanding shares into the same or a different number of shares of other
classes (other than through a split-up or combination of shares provided for in
the previous clause), or declares a dividend on its

                                      -8-
<PAGE>
 
outstanding shares payable in shares or securities convertible into shares, the
Total Exchange Shares will be adjusted appropriately so as to maintain the
proportionate interests of the Target Stockholders and the holders of Acquirer
Series A Common Stock at the time of such recapitalization.

                    (iv) Fractional Shares. No fractional shares of Acquirer
                         ----------------- 
Series A Common Stock will be issued in connection with the Merger. However, in
lieu thereof, each Target Stockholder who would otherwise be entitled to receive
a fraction of an Exchange Share (excluding with respect to Target Options) will
receive from Acquirer an amount of cash equal to the Closing Price multiplied by
the fraction of an Exchange Share to which such holder would otherwise be
entitled.

               (b)  Dissenting Shares.
                    ----------------- 

                    (i)   For each Target Stockholder who exercises appraisal
rights with respect to shares of Target capital stock in accordance with Section
262(d) of the Delaware General Corporation Law ("DGCL") and, as of the Effective
Time, has not lost or effectively withdrawn such appraisal rights, such Target
shares ("DISSENTING SHARES") will not be converted into or represent a right to
receive the consideration described in Section 2.2(a). Instead, each holder of
Dissenting Shares will be entitled only to such rights as are granted by Section
262 of the DGCL. The Exchange Shares to which such dissenting Target
Stockholders would have been entitled had each assented to the merger will have
the status of authorized and unissued shares of Acquirer.

                    (ii)  For each Target Stockholder who demands appraisal
rights with respect to such shares, but subsequently loses (through the failure
to perfect or otherwise) or effectively withdraws such demand for appraisal
rights in accordance with Section 262 of the DGCL, such holder's shares shall,
as of the Effective Time (or, if after the Effective Time, upon the occurrence
of such event) automatically be converted into and represent only the right to
receive the consideration described in Section 2.2(a) upon surrender of the
applicable certificate(s) as provided in Section 2.3.

                    (iii) Target shall comply with the notice and other
procedural requirements set forth in Section 262(d)(2) of the DGCL with respect
to any Target Stockholder who demands appraisal rights for such Target shares
and has not lost or effectively withdrawn such demand for appraisal rights.
Acquirer shall have the opportunity to participate in all negotiations and
proceedings with respect to such demands. Target shall not, except with the
prior written consent of Acquirer, voluntarily make any payment with respect to
any demands for the exercise of appraisal rights or offer to settle or settle
any such demands.


               (c)  Assumption of Options and Warrants.
                    ---------------------------------- 

                    (i)  Target Options. Each Target Option (defined in Section
                         --------------
4.5) that is outstanding immediately prior to the Effective Time, by virtue of
the Merger at the Effective Time and without further action on the part of any
Target Stockholder or holders of Target Options, will be assumed by Acquirer and
converted into a corresponding option or warrant (an "EXCHANGE OPTION") to
purchase that number of Exchange Shares which equals the number of shares of
Target Common Stock subject to such Target Option at the Effective Time
multiplied by the Conversion Ratio, rounded down to the nearest whole share. The
per share exercise price for each Exchange Option will equal the per share
exercise price of each such Target Option immediately prior to the Effective
Time divided by the Conversion Ratio, rounded up to the nearest whole cent.

                                      -9-
<PAGE>
 
                    (ii) Terms of Assumption of Stock Options and Warrants. The
                         -------------------------------------------------
term, exercisability, vesting schedule, status as an "incentive stock option"
under Section 422 of the Code, if applicable, and all other terms of the Target
Options will otherwise be unchanged. No Target Options will be accelerated as a
result of the merger, except as described on Schedule 2.2. Continuous employment
with Target will be credited to holders of Target Options for purposes of
determining the number of shares subject to exercise after the Effective Time.

          2.3  Exchange of Shares.
               ------------------ 

               (a)  Procedures.
                    ---------- 

                    (i)   Prior to the Closing, Acquirer will designate an
exchange agent (the "EXCHANGE AGENT"). On the Closing Date, Acquirer will
deposit with the Exchange Agent the Exchange Shares, to be held by the Exchange
Agent until released as provided herein. Acquirer shall cause to be mailed to
each holder of record of a certificate(s) for shares of Target capital stock
(the "TARGET CERTIFICATES"): (A) a letter of transmittal (which shall specify
that delivery shall be effected, and risk of loss and title to the Target
Certificates shall pass, only upon delivery of the Target Certificates to the
Exchange Agent), and (B) instructions for use in effecting the surrender of the
Target Certificates in exchange for certificates representing Exchange Shares.
At the Effective Time or promptly thereafter, each Target Stockholder will
surrender the Target Certificates, duly endorsed as requested by Acquirer, to
the Exchange Agent for cancellation. Promptly after the later of the Effective
Time or the date of receipt of such Target Certificates by the Exchange Agent,
the Exchange Agent will issue to each tendering holder (excluding holders of
Dissenting Shares) a certificate for the Exchange Shares to which such holder is
entitled pursuant to Section 2.2(a), less the Escrow Shares (defined in Section
2.4) to be deposited into escrow on behalf of such holder pursuant to Section
2.4, and distribute any cash payable under Section 2.2(a)(iv).

                    (ii)  At the Effective Time, the stock transfer books of
Target will be closed and no transfer of shares of Target capital stock will
thereafter be made. If, after the Effective Time, Target Certificates are
presented for any reason, they will be canceled and exchanged as provided in
this Section 2.3; provided, however, that subject to applicable law any Target
Certificate that is not properly submitted to Acquirer for exchange and
cancellation within six years after the Effective Time shall no longer evidence
ownership of or any right to receive shares of Acquirer Series A Common Stock
and all rights of the holder of such Target Certificate, with respect to the
shares previously evidenced by such Target Certificate, shall cease.

                    (iii) All Exchange Shares delivered upon the surrender of
Target Certificates in accordance with the terms hereof will be deemed to have
been delivered in full satisfaction of all rights pertaining to the Target
Common Stock evidenced by such Target Certificates.

               (b)  Unexchanged Shares.
                    ------------------ 

                    (i)  Until Target Certificates outstanding prior to the
Merger are surrendered pursuant to Section 2.3(a) above, such Target
Certificates will be deemed, for all purposes, to evidence ownership of the
number of Exchange Shares into which the Target Common Stock will have been
converted (less the number of shares to be withheld as Escrow Shares pursuant to
Section 2.4).

                    (ii) In the event any Target Certificates shall have been
lost, stolen or destroyed, the Exchange Agent shall issue in exchange for such
Target Certificates, upon the making 

                                      -10-
<PAGE>
 
of an affidavit of that fact by the holder of such Target Certificates, such
Exchange Shares and cash for a fractional share, if any, pursuant to Section
2.2; provided, however, that Acquirer may, in its discretion and as a condition
precedent to issuance of Exchange Shares, require the owner of such lost, stolen
or destroyed Target Certificates to deliver a bond in a reasonable sum as
indemnity against any claim that may be made against Acquirer or the Exchange
Agent with respect to the Target Certificates alleged to have been lost, stolen
or destroyed.

          (c) Payment of Dividends. No dividends or distributions payable to
              --------------------                                          
holders of record of Acquirer Series A Common Stock after the Effective Time, or
cash payable in lieu of fractional shares, will be paid to holders of any
unsurrendered Target Certificates until such holders surrender their Target
Certificates. Upon such surrender of any Target Certificate, subject to the
effect, if any, of applicable escheat and other laws, there will be delivered to
such tendering holder the amount of any dividends and distributions paid with
respect to Exchange Shares so withheld as of any date subsequent to the
Effective Time and prior to such date of delivery, less any stock dividends for
Escrow Shares that are issued in order to effect a stock split of Acquirer's
Series A Common Stock (which shall be held until the Escrow Shares are
released). Except for the Escrow Shares, no other interest shall be paid on any
such dividends withheld.

          (d) Miscellaneous.
              ------------- 

              (i)   If any certificates for Exchange Shares are to be issued in
a name other than that in which the Target Certificate surrendered in exchange
therefor is registered, the following shall be conditions of such exchange: (A)
the Target Certificate must be properly endorsed and otherwise in proper form
for transfer, and (B) the Person requesting such exchange shall either pay to
the Exchange Agent any transfer or other taxes required by reason of the
issuance of certificates for such Exchange Shares in a name other than that of
the registered holder of the Target Certificate surrendered or establish to the
satisfaction of the Exchange Agent that such tax has been paid or is not
applicable.

              (ii)  Notwithstanding anything in this Agreement to the contrary,
neither the Exchange Agent nor any party hereto shall be liable to a Target
Stockholder for any Exchange Shares or dividends thereon or the cash payments
otherwise due hereunder delivered to a public official pursuant to applicable
abandoned property, escheat or other similar laws following the passage of time
specified therein.

     2.4  Escrow.
          ------ 

          (a) Escrow Agent. State Street Bank or an escrow agent selected by
              ------------                                                  
Acquirer prior to the closing and reasonably satisfactory to Target (the "ESCROW
AGENT") shall hold, release and perform other tasks related to the Escrow Shares
(defined in Section 2.4(b)) pursuant to the provisions of an escrow agreement
(the "ESCROW AGREEMENT") in substantially the form attached as Exhibit C.
                                                               --------- 

          (b) Escrow Shares. At the Effective Time Acquirer will withhold a
              -------------                                                
percentage (the "ESCROW PERCENTAGE") of shares from the number of the Exchange
Shares to be issued to each Target Stockholder upon surrender of his or her
Target Certificates, rounded down to the nearest whole number of shares to be
issued to such Target Stockholder (the "ESCROW SHARES"). The Escrow Percentage
shall be expressed as a fraction, the numerator of which is ten percent (10%) of
the Total Exchange Shares and the denominator of which is the number of Exchange
Shares actually issuable in the Merger to Target Stockholders at the Effective
Time. Stock Dividends that are issued in order to 

                                      -11-
<PAGE>
 
effect a stock split of Acquirer's Series A Common Stock on Escrow Shares
declared during the Escrow Period shall also be held in escrow until such Escrow
Shares are released. Acquirer will deliver to the Escrow Agent certificates
representing the Escrow Shares issued in the name of each holder of Exchange
Shares.

          (c) Escrow Period. The Escrow Agent will hold the Escrow Shares and
              -------------                                                  
dividends as collateral for Target's indemnification obligations and release
shares to satisfy valid claims, all pursuant to the Escrow Agreement and Article
11 of this Agreement. The Escrow Agent will continue to hold Escrow Shares and
dividends not released in satisfaction of claims until the end of the Escrow
Period. For the purposes of this Agreement, the "ESCROW PERIOD" means that time
period beginning at the Effective Time and ending ten (10) business days after
publication of (but in any event no later than March 31, 2000) audited
consolidated financial statements of Acquirer for the fiscal year ended December
31, 1999.

     2.5  Securities Law Compliance; Additional Restrictions on Resale.
          ------------------------------------------------------------ 

          (a) Issuance of Exchange Shares; Resale of Exchange Shares.
              ------------------------------------------------------ 

              (i)  Private Placement. The parties to this Agreement intend that
                   -----------------                                           
Acquirer shall issue the Exchange Shares pursuant to a "private placement" under
Regulation D and/or Section 4(2) of the Securities Act and applicable state
securities laws. The Exchange Shares shall constitute "restricted securities"
within the meaning of the Securities Act. The certificates for Exchange Shares
to be issued in the Merger shall bear appropriate legends to identify such
privately placed shares as being restricted under the Securities Act, to comply
with applicable state securities laws, and, if applicable, to notice the
restrictions on transfer set forth in Section 2.5(c) below. Target shall furnish
Acquirer with all information concerning Target and the Target Stockholders as
may be reasonably requested in connection with any action contemplated by this
Section 2.5. Target shall further assist Acquirer by carrying out the covenants
in Section 6.12.

              (ii) S-3 Registration.  Pursuant to the terms of the Rights
                   ---------------- 
 Agreement in substantially the form attached as Exhibits D (the "Rights
Agreement"), Acquirer shall file with the SEC a shelf registration statement on
Form S-3 to provide for the resale of the Exchange Shares held by the Target
Stockholders entering into the Rights Agreement. Acquirer will use its Best
Efforts to cause the registration statement to become effective on or before the
first day of Acquirer's first normal quarterly trading window ("TRADING WINDOW")
of 1999, which is expected to occur during the last week of January 1999, and
will keep such registration statement effective for a period of one year after
the Effective Time, subject to Acquirer's Trading Windows and in accordance with
the terms and conditions of the Rights Agreement.

          (b) Resale of Shares Issued Pursuant to Exchange Options and New
              ------------------------------------------------------------
Options. Acquirer shall cause the Exchange Shares that are issuable upon
-------                                                                 
exercise of the Exchange Options and New Options to be registered under the
Securities Act on Form S-8 or any other applicable form, including if necessary
a "wrap" S-8/S-3, within one hundred eighty (180) days after the Closing Date.
Target will use its Best Efforts to cooperate with Acquirer in the preparation
of the Form S-8. Acquirer will use diligent good faith efforts to maintain the
effectiveness of such registration statement so long as the Exchange Options and
New Options (or shares issued upon exercise thereof) remain outstanding. Holders
of Exchange Shares and Shares received pursuant to the exercise of Exchange
Options and New Options will be wholly responsible for compliance with all
federal and state securities laws regarding such shares.

                                      -12-
<PAGE>
 
          (c) Additional Restrictions on Resale.
              --------------------------------- 

              (i)  Key Employees.  Pursuant to the terms of the Rights 
                   ------------- 
Agreement, Target employees listed on Schedule 2.5 hereto (each, a "KEY
EMPLOYEE") shall not sell the Exchange Shares that each receives in exchange for
outstanding Target capital stock pursuant to the Merger until the date that is
three years after the Closing Date, except that: (A) each Key Employee may sell
up to twenty-five percent (25%) of the total of such Key Employee's Exchange
Shares and shares purchasable upon the exercise of Exchange Options that are
vested as of the Effective Time (collectively, the "RESTRICTED SHARES") from the
Effective Time until the date that is one year after the Effective Time, (B)
each Key Employee may sell up to another twenty-five percent (25%) of his or her
Restricted Shares after the date that is one year after the Effective Time if
such Key Employee is still employed by Acquirer or Target one year after the
Effective Time; and (C) each Key Employee may sell the remaining fifty percent
(50%) of his or her Restricted Shares after the date that is two years after the
Effective Time if such Key Employee is still employed by Acquirer or Target two
years after the Effective Time. If a Key Employee's employment with Target or
Acquirer terminates, then the restrictions on resale of the Restricted Shares
set forth in this Section 2.5(c)(i) shall no longer apply to that Key Employee
as of the date of such termination if either: (1) the Key Employee was
terminated without Cause by Acquirer or Target; (2) the Key Employee's
responsibilities were substantially reduced and the Key Employee was not offered
another position with a span of responsibilities similar to his or her current
responsibilities; or (3) the Key Employee was to be relocated by Acquirer to a
location more than one hundred (100) miles from such Key Employee's then
existing location and the Key Employee declined to relocate.

              (ii) Holders of Target Preferred Stock. Pursuant to the terms and
                   ---------------------------------                           
conditions of the Rights Agreement, each holder of Target Preferred Stock as of
the date of this Agreement shall not sell more than fifty percent (50%) of the
Exchange Shares that each receives in exchange for his or her Target Preferred
Stock before February 15, 1999. Regarding each such holder's remaining Exchange
Shares: (A) during the period from February 15, 1999 until the first anniversary
of the Closing Date, each such holder may sell any remaining Exchange Shares
during any normal Trading Window as such trading policy was previously disclosed
to Target, and (B) on or after the date that is one year after the Closing Date,
each holder may sell any remaining Exchange Shares at any time, except that all
sales of shares remain subject to any other applicable federal and state
securities laws restrictions, if any, including without limitation the volume
and manner of sale restrictions imposed by Rule 144 of the Securities Act.

          2.6 Tax and Accounting Aspects of the Merger.
              ---------------------------------------- 

              (a) Tax Free Reorganization. The parties intend to adopt this
                  -----------------------                                  
Agreement as a tax-free plan of reorganization and to consummate the Merger in
accordance with the provisions of Section 368(a)(1)(A) and Section 368(a)(2)(E)
of the Code. The parties to this Agreement hereby adopt this Agreement as a
"plan of reorganization" within the meaning of Sections 1.368-2(g) and 1.368-
3(a) of the United States Treasury Regulations. The value of the Exchange Shares
and Exchange Options to be received in the Merger is approximately equal, in
each instance, to the value of the Target Common Stock and Target Options to be
surrendered in exchange therefor. The Exchange Shares issued in the Merger will
be issued solely in exchange for the Target Common Stock or upon exercise of
Exchange Options, and no other transaction other than the Merger represents,
provides for or is intended to be an adjustment to, the consideration paid for
the Target Common Stock. Except for any cash paid in lieu of fractional shares,
no consideration that could constitute "other property" within the meaning of
Section 356 of the Code is being paid by Acquirer for the Target Common Stock in
the Merger. The parties shall treat the Merger as a tax-free reorganization
described in Section 368(a)(2)(E) of the Code and shall not 

                                      -13-
<PAGE>
 
take any position on any tax returns or for any federal income tax purposes that
is inconsistent with such treatment or is inconsistent with this Section 2.6(a).
In addition, Acquirer will, after the Closing continue Target's historic
business or use a significant portion of Target's business assets in a business.
Acquirer and Merger Sub do not have a present intent following the Merger to
cause Target to issue additional shares of its stock that would result in
Acquirer losing control of Target within the meaning of Section 368(c) of the
Code. Acquirer has no current plan or intention to liquidate Target, to merge
Target with or into another corporation, to sell or otherwise to dispose of the
stock of Target, or to cause Target to sell or otherwise to dispose of any of
the assets of Target. Acquirer will not in connection with the Merger redeem its
stock furnished in exchange for Target stock. Persons related to Acquirer
(within the meaning of Treas. Reg. Section 1.368-1(e)(3)) will not acquire in
connection with the Merger, for consideration other than Acquirer stock, either
Target stock or Acquirer stock furnished in exchange for Target stock. Merger
Sub will acquire at least 90 percent of the fair market value of the net assets
and at least 70 percent of the fair market value of the gross assets held by
Target immediately prior to the Merger. Prior to the Merger, Acquirer will be in
control of Merger Sub within the meaning of Section 368(c) of the Code. Acquirer
has no plan or intention to reacquire any of its stock issued in the Merger.
Acquirer, Merger Sub, the Target and the stockholders of the Target will pay
their respective expenses, if any, incurred in connection with the Merger. The
payment of cash in lieu of fractional shares of Acquirer stock is solely for the
purpose of avoiding the expense and inconvenience to Acquirer of issuing
fractional shares and does not represent separately bargained for consideration.
The total cash consideration that will be paid in the transaction to
stockholders of the Target instead of issuing fractional shares of Acquirer
stock will not exceed one percent of the total consideration that will be issued
in the transaction to the stockholders of the Target in exchange for their
shares of stock of the Target. The fractional share interests of each
stockholder of the Target will be aggregated, and no stockholder of the Target
will receive cash in an amount equal to or greater than the value of one full
share of Acquirer stock. None of the compensation received by any stockholder of
the Target will be separate consideration for, or allocable to, any of their
shares of the Target stock; none of the shares of Acquirer stock received by any
stockholder of the Target will be separate consideration for, or allocable to,
any services, and the compensation paid to any stockholder of the Target will be
for services actually rendered and will be commensurate with amounts paid to
third parties bargaining at arm's length for similar services. Merger Sub does
not have any liabilities nor are any of its assets subject to any liabilities.
At the Closing, officers of each of Acquirer, Merger Sub and Target shall
execute and deliver tax representation certificates in the forms of Exhibit E-1
                                                                    -----------
and E-2. The provisions and representations contained or referred to in this
    ---                
Section 2.6(a) shall survive until the expiration of the applicable statute of
limitations.

               (b) Accounting. The parties intend that the Merger be treated as
                   ----------                                                  
a purchase for accounting purposes.

     3.  ADDITIONAL AGREEMENTS

         3.1   Public Announcement.
               ------------------- 

               (a) Target shall make no public disclosure regarding the
negotiation of the Merger without the prior written consent of Acquirer.
Acquirer shall make no public disclosure regarding the negotiation of the Merger
unless, in the reasonable opinion of Acquirer's counsel after consultation with
Target's counsel, such disclosure is required by law, in which event Target
shall have a reasonable opportunity to comment on any public disclosure before
it is made. Acquirer and Target will cooperate to prepare a joint press release
after the date of this Agreement.

                                      -14-
<PAGE>
 
               (b) Target shall take reasonable actions necessary to avoid any
trading in Acquirer equity securities by Target's directors, officers, employees
and agents that would be based on material nonpublic information, that relates
to the proposed Merger or that was learned in the due diligence process.

          3.2  Confidentiality. Target and Acquirer each recognize that they
               ---------------                                              
have received and will receive confidential information concerning the other
during the course of the Merger negotiations, preparations and due diligence.
Accordingly, Acquirer and Target each: (a) shall use its respective Best Efforts
to prevent the unauthorized disclosure of any confidential information
concerning the other that was or is disclosed during the course of such
negotiations, preparations and due diligence; and (b) shall not make use of or
permit to be used any such confidential information other than for the purpose
of effectuating the Merger and related transactions. The obligations of this
section will not apply to information that: (a) is or becomes part of the public
domain other than by fault of the receiving party; (b) is disclosed by the
disclosing party to third parties without restrictions on disclosure; (c) is
received by the receiving party from a third party without breach of a
contractual or fiduciary nondisclosure obligation to the other party; or (d) is
required to be disclosed by law. If this Agreement is terminated, all copies of
documents containing confidential information shall be returned by the receiving
party to the disclosing party.  In addition to this paragraph 3.2, the
provisions of the Mutual Nondisclsoure Agreement executed by the parties in
December 1998 (the "NDA") will apply.  To the extent there is a contradiction or
ambiguity between this Agreement and the NDA, the terms of this Agreement shall
control.

          3.3  Non-Competition and Non-Solicitation Agreements.
               ----------------------------------------------- 

               (a) All Employees. Target represents and warrants to Acquirer 
                   -------------  
that it has entered into agreements in the form attached hereto as Exhibit F-1
                                                                   -----------
with each of its employees not to compete with Target for a period of one (1)
year following the termination of employment with Target for any reason and that
such agreements will remain in effect following the Merger. For the purposes of
such agreements, if any such employees become employees of Acquirer as a direct
result of the Merger, such events shall not constitute termination of employment
with Target.

               (b) Additional Agreements with Key Employees. The parties shall
                   ----------------------------------------
use their respective Best Efforts to have each Key Employee execute agreements
with Acquirer, in substantially the form attached as Exhibit F-2, to the effect
                                                     -----------
that each Key Employee will not: (i) solicit employees of Target or Acquirer to
terminate their employment with Target or Acquirer; (ii) compete in the field of
Internet advertising technology; or (iii) provide employment, consulting or
other services to America Online, Inc., each for a period of two years after the
Effective Time (the "NON-COMPETE AGREEMENTS").

          3.4  Severance.
               --------- 

               (a) Key Employees. For each Key Employee: (i) whose employment is
                   -------------                                                
terminated by Acquirer without Cause, (ii) whose position is eliminated and the
Key Employee is not offered a position with a span of responsibilities similar
to his or her former responsibilities, or (iii) whose employment ceases after
Acquirer attempts to relocate such Key Employee to a location more than one
hundred (100) miles from such Key Employee's then existing location within a
period of two years after the Effective Time and such Key Employee declines to
relocate, Acquirer shall pay such Key Employee at the option of the Key
Employee: (A) his or her salary, as of the date of such termination, on the
normal pay schedule, through the date that is one year after the Closing Date,
or (B) the amount such Key Employee would receive as an employee under Section
3.4(b); provided, however, that Acquirer 
        --------  -------                                                   

                                      -15-
<PAGE>
 
may choose at any time, without the consent of any other party, to waive the 
Non-Compete Agreement with such Key Employee and from the date such agreement is
waived Acquirer will no longer be liable to such Key Employee for amounts
described in this Section 3.4(a).

          (b)  Other Employees. For each Target employee (or former Target
               ---------------                                            
Employee who becomes an employee of Acquirer in connection with of the Merger)
whose employment with Target or Acquirer ceases within one year after the
Closing Date and: (i) whose employment was eliminated specifically as a result
of the Merger, (ii) whose position was eliminated and such employee was not
offered a position with a span of responsibilities similar to his or her former
responsibilities, or (iii) whose employment was relocated to a location more
than one hundred (100) miles from such employee's existing location by Acquirer
or Target and such employee refused to relocate, Acquirer shall pay each such
employee a "SEVERANCE AMOUNT." If such employee had been continuously employed
by Target for at least six months prior to the Closing Date, the Severance
Amount shall be equal to two times the employee's then current monthly salary as
of the date of termination plus an additional month of salary for each full year
that such employee had been continuously employed by Target and/or Acquirer. If
such employee had not been continuously employed by Target for at least six
months prior to the Closing Date, the Severance Amount shall be equal to one
month of the employee's then current monthly salary as of the date of
termination.

          3.5  New Options. Before the Closing Date, at the request and
               -----------                                             
direction of Acquirer, Target shall adopt a new stock option plan (the "NEW
TARGET OPTION PLAN") in the form attached hereto as Exhibit G and reserve the
                                                    ---------                
number of shares of Target Common Stock which will equal 450,000 shares of
Acquirer Series A Common Stock (after giving effect to the Conversion Ratio) for
issuance thereunder, which stock option plan will be assumed by Acquirer in the
Merger. At the Effective Time Acquirer will assume the New Target Option Plan,
and promptly thereafter Acquirer shall grant the numbers of options to purchase
Acquirer Series A Common Stock ("NEW OPTIONS") listed on Schedule 3.5 to the
Target employees listed on Schedule 3.5.

          3.6  Listing of Exchange Shares. Acquirer shall cause the Exchange
               --------------------------                                   
Shares and shares issuable upon exercise of Exchange Options and New Options to
be authorized for listing on The Nasdaq National Market.

          3.7  Fees and Expenses. Each party will be responsible for its own
               -----------------                                            
fees and expenses incurred in connection with the Merger; provided, however,
that promptly after the Closing, Acquirer will pay the reasonable legal and
accounting fees incurred by Target with respect to the Merger Agreements and the
transactions contemplated hereby.

          3.8  Antitrust Law Compliance. If required, as promptly as
               ------------------------                             
practicable, Target and Acquirer shall make all filings and submissions under
the Hart-Scott Rodino Antitrust Improvements Act of 1976, as amended (the "HSR
ACT") as may be reasonably required to be made in connection with the Merger and
the Merger Agreements. Each party will furnish to the other such information and
assistance as the other may reasonably request in connection with the
preparation of any such filings or submissions. Each party will furnish the
other with copies of all correspondence, filings or communications (or memoranda
setting forth the substance thereof) between such party and any governmental
body with respect to the Merger and the Merger Agreements, except to the extent
that either party is advised by independent counsel that the provision of such
information would be inadvisable under applicable antitrust laws.

                                      -16-
<PAGE>
 
          3.9   Integration Matters. Target and Acquirer will cooperate in good
                -------------------                                            
faith to identify and, to the extent practicable, to resolve matters regarding
the orderly integration of their respective operations, including matters
relating to acceptable positions with Acquirer for Key Employees and the
retention of other Target employees who will remain after the Merger.

          3.10  Further Assurances. If, at any time before or after the
                ------------------                                     
Effective Time, Acquirer considers or is advised that any further deeds,
assignments or assurances are reasonably necessary or desirable to vest, perfect
or confirm in Acquirer title to any property or rights of Target or the
Surviving Corporation, Acquirer, Target, the Surviving Corporation and their
proper officers and directors are authorized and shall use their Best Efforts to
execute and deliver all such proper deeds, assignments and assurances and do all
other things necessary or desirable to vest, perfect or confirm title to such
property or rights in Acquirer and otherwise to carry out the purpose of this
Agreement.

     4.   REPRESENTATIONS AND WARRANTIES OF TARGET

          Except as specifically set forth in the disclosure letter provided by
Target to Acquirer simultaneously with the signing of this Agreement, dated as
of the date of this Agreement (the "TARGET DISCLOSURE SCHEDULE"), the parts of
which are numbered to correspond to the section numbers of this Agreement,
Target hereby represents and warrants to Acquirer and Merger Sub as follows:

          4.1  Organization and Good Standing. Target is a corporation duly
               ------------------------------                              
organized, validly existing and in good standing under the laws of Delaware and
is qualified as a foreign corporation in each jurisdiction in which a failure to
be so qualified would reasonably be expected to have a Material Adverse Effect.
Section 4.1 of the Target Disclosure Schedule sets forth a true and complete
list of each jurisdiction in which Target has employees or owns or leases
property and of each jurisdiction in which Target is qualified to do business.

          4.2  Power, Authorization and Validity.
               --------------------------------- 

               (a) Target has the right, power, legal capacity and authority:
(i) to carry on its business as now conducted and as proposed to be conducted;
(ii) to own, use and lease its properties in the manner in which its properties
are currently owned, used and leased and in the manner in which its properties
are proposed to be owned, used and leased; (iii) to perform its obligations
under all Target Contracts; and (iv) subject to stockholder approval of this
Agreement and the Merger, to enter into and perform its obligations under this
Agreement and all other agreements to which Target is or will be a party that
are required to be executed pursuant to this Agreement (collectively with this
Agreement, the "TARGET MERGER AGREEMENTS"). The execution, delivery and
performance of the Target Merger Agreements have been duly and validly approved
and authorized by Target's Board of Directors and Target's Board of Directors
has determined to recommend that the Target Stockholders approve and adopt this
Agreement and the Merger. Target Stockholders holding a sufficient number of
shares to approve this Agreement and the Merger have executed a Voting Agreement
in the form attached hereto as Exhibit H.
                               --------- 

               (b) No filing, authorization or approval with any governmental
body, is necessary to enable Target to enter into and perform its obligations
under the Target Merger Agreements, except for: (i) the filing of the
Certificate of Merger with the Delaware Secretary of State and the filing of
appropriate documents with the relevant authorities of other states in which
Target is qualified to do business, if any; (ii) such filings as may be required
to comply with federal and state securities laws; (iii) approval by the Target
Stockholders of the transactions contemplated hereby; and (iv) consents required

                                      -17-
<PAGE>
 
under Contracts disclosed in Section 4.16 of the Target Disclosure Schedule as
exceptions to the representations made in Section 4.16 of this Agreement.

          (c) The Target Merger Agreements are, or when executed by Target will
be, valid and binding obligations of Target enforceable in accordance with their
respective terms, except as to the effect, if any, of: (i) applicable bankruptcy
and other similar laws affecting the rights of creditors generally; (ii) rules
of law governing specific performance, injunctive relief and other equitable
remedies; and (iii) the enforceability of provisions requiring indemnification;
provided, however, that the Certificate of Merger will not be effective until
filed with the Delaware Secretary of State.

     4.3  No Violation of Existing Agreements. Neither the execution and 
          -----------------------------------                           
delivery of any of the Target Merger Agreements, nor the consummation of the
transactions contemplated hereby, will conflict with or (with or without notice
and/or lapse of time) result in a termination, breach, impairment or violation
of: (a) any provision of the Target Certificate of Incorporation, Target bylaws
or other charter documents, as currently in effect; (b) in any material respect,
any material Target Contract; or (c) any federal, state, local or foreign Order,
statute, rule or regulation applicable to Target or its assets or properties the
violation of which would have a Material Adverse Effect. The consummation of the
Merger and the transfer to Acquirer of all of Target's material rights,
licenses, franchises, leases and Target Contracts will not require the consent
of any third party.

     4.4  Corporate Documents.
          ------------------- 

          (a) Target has made available to Acquirer for examination complete and
accurate copies of all documents and information listed in the Target Disclosure
Schedule and in the possession of Target or other Exhibits called for by this
Agreement, including, without limitation, the following: (i) the Target
Certificate of Incorporation, Target bylaws or other charter documents, as
currently in effect; (ii) Target's minute book containing all records of all
proceedings, consents, actions and meetings of the stockholders, the Board of
Directors and any committees of the Board of Directors; (iii) its stock ledger
and journal reflecting all stock issuances, transfers and all other stock
records; and (iv) all permits, Orders and consents issued by any regulatory
agency with respect to Target, or any securities of Target, and all applications
for such permits, Orders and consents.

          (b) There has not been any violation of any of the provisions of the
Target Certificate of Incorporation or Target bylaws or of any resolution
adopted by the Target Stockholders or the Target Board of Directors, and to
Target's Knowledge, no event has occurred, and no condition or circumstance
exists, that likely would (with or without notice and/or lapse of time)
constitute or result directly or indirectly in such a violation.

          (c) Target's books of account, stock records, minute books and other
records are accurate, up to date and complete and have been maintained in
accordance with standard industry business practices. The minute book made
available to Acquirer is Target's only original minute book. All of Target's
records are in Target's actual possession and direct control.

     4.5  Capitalization.
          -------------- 

          (a) Capital Stock. Target's authorized capital stock consists of: (i)
              -------------                                                    
10,000,000 shares of Common Stock, $.01 par value per share ("TARGET COMMON
STOCK"); (ii) 1,371,185 shares of Series A Convertible Preferred Stock, $.01 par
value per share, "); (iii) 848,140 shares of Series B Convertible Preferred
Stock, $.01 par value per share; and (iv) 861,629 shares of Series C Convertible

                                      -18-
<PAGE>
 
Preferred Stock, $.01 par value per share (the shares in (ii), (iii) and (iv)
collectively referred to as "TARGET PREFERRED STOCK"). As of the date of this
Agreement: (i) 2,354,288 shares of Target Common Stock; (ii) 1,371,185 shares of
Target Series A Convertible Preferred Stock; (iii) 848,140 shares of Target
Series B Convertible Preferred Stock; and (iv) 848,896 shares of Target Series C
Convertible Preferred Stock have been issued and are outstanding. A list of all
holders of Target Common Stock and Target Preferred Stock and the number of
shares held by each, is set forth in Section 4.5(a) of the Target Disclosure
Schedule. Each share of Target Preferred Stock is convertible into one share of
Common Stock, except that each share of Target's Series B Convertible Preferred
Stock is convertible into 1.0063256 shares of Target Common Stock.

          (b) Options and Warrants. As of the date of this Agreement: (i)
              --------------------                                       
options to purchase 674,847 shares of Target Common Stock, and (ii) warrants to
purchase 12,733 shares of Target Common Stock have been issued and are
outstanding. Options and warrants to purchase Target Common Stock, are
collectively referred to as "TARGET OPTIONS"). A list of all holders of Target
Options (other than New Options) is set forth in Section 4.5(b) of the Target
Disclosure Schedule. Section 4.5(b) of the Target Disclosure Schedule also sets
forth the following information: (i) the particular plan, if any, pursuant to
which each Target Option was granted; (ii) the name of each Target Option
holder; (iii) the number of shares of Target Common Stock subject to each Target
Option; (iv) the exercise price of each Target Option; (v) the date on which
each Target Option was granted; (vi) a description of the vesting formula for
each Target Option; and (vii) the date on which each Target Option expires.
Target has delivered to Acquirer accurate and complete copies of all plans
pursuant to which Target has ever granted stock options or warrants. Except as
set forth in this Section 4.5(b) and Section 4.5(b) of the Target Disclosure
Schedule, there is no: (i) outstanding preemptive right, subscription, option,
call, warrant or right (whether or not currently exercisable) to acquire from
Target or, to Target's Knowledge, from affiliates any shares of the capital
stock or other securities of Target; (ii) outstanding security, instrument or
obligation issued by Target or controlled affiliates that is or may become
convertible into or exchangeable for any shares of the capital stock or other
securities of Target; (iii) stockholders' rights plan (or similar plan commonly
referred to as a "poison pill") or Contract under which Target is or may become
obligated to sell or otherwise issue any shares of its capital stock or any
other securities; (iv) Contract to which Target is a party relating to the
voting or registration of or restricting any Person from purchasing, selling,
pledging or otherwise disposing of (or granting any option or similar right with
respect to) any shares of Target Common Stock; or (v) condition or circumstance,
to Target's Knowledge, that likely would directly or indirectly give rise to or
provide a basis for the assertion of a claim by any Person to the effect that
such Person is entitled to acquire or receive any shares of capital stock or
other securities of Target.

          (c) All issued and outstanding shares of Target Common Stock have been
duly authorized and validly issued, are fully paid and non-assessable, are not
subject to any right of rescission, and have been offered, issued, sold and
delivered by Target in compliance with all registration or qualification
requirements (or applicable exemptions therefrom) of applicable federal and
state securities laws.

          (d) Target has not repurchased, redeemed or otherwise reacquired (and,
except as contemplated by this Agreement, has not agreed, committed or offered,
in writing or otherwise, to reacquire) any shares of capital stock or other
securities of Target. There are no shares of Target Common Stock held in
treasury by Target.

          (e) Section 4.5(e) of the Target Disclosure Schedule sets forth all
shares of Target Common Stock reserved for future issuance pursuant to stock
options granted, director's and 

                                      -19-
<PAGE>
 
officer's stock option and stock purchase plans, employee stock option and stock
purchase plans and all other such similar plans. Target has reserved sufficient
shares of Target Common Stock for issuance upon the conversion of all Target
Preferred Stock and upon the exercise of all Target Options (other than New
Options).

               (f) Target is not under any obligation to register under the
Securities Act any of its presently outstanding securities or any securities
that may be subsequently issued.

          4.6  Board of Directors and Officers. Section 4.6 of the Target
               -------------------------------                           
Disclosure Schedule accurately sets forth: (i) the name of each member of
Target's Board of Directors; (ii) the name of each member of any committees of
Target's Board of Directors; and (iii) the name and title of each of Target's
executive officers.

          4.7  Subsidiaries and Other Interests. Target does not have any
               --------------------------------                          
subsidiaries or any interest, direct or indirect, in any Entity.

          4.8  Target Financial Statements. Target has delivered to Acquirer,
               ---------------------------                                   
hereto attached as Exhibit I, copies of: (a) Target's unaudited consolidated
                   ---------                                                
balance sheet as of September 30, 1998 (the "FINAL BALANCE SHEET") and unaudited
consolidated income statement and statement of cash flows for the nine months
ended September 30, 1998 (the "INTERIM FINANCIAL STATEMENTS") and (b) Target's
audited consolidated balance sheet as of December 31, 1997 and Target's audited
consolidated income statement and statement of cash flows for the fiscal year
ended December 31, 1997 (together with the Interim Financial Statements, the
"TARGET FINANCIAL STATEMENTS"). The Target Financial Statements: (i) are in
accordance with the books and records of Target; (ii) fairly present in all
material respects Target's financial condition at the date therein indicated and
the results of operations for the period therein specified; and (iii) have been
prepared in accordance with GAAP applied on a consistent basis (except for the
absence of any footnotes required by GAAP in the Interim Financial Statements
and subject to customary year-end adjustments). Except as set forth in the
Target Financial Statements, Target does not have any material Liability,
expense, claim, deficiency, guaranty or endorsement of any type, whether
accrued, absolute, contingent, matured, unmatured or other (whether or not
required to be reflected in financial statements in accordance with GAAP),
except for those liabilities which were incurred after September 30, 1998 in the
ordinary course of Target's business consistent with past practices.

          4.9  Title to Properties.
               ------------------- 

               (a) Target has good and marketable title to all of its assets as
shown on the Final Balance Sheet and all other assets reflected in Target's
books and records as being owned by Target, free and clear of all Encumbrances
except for Permitted Encumbrances and assets disposed of in the Ordinary Course
of Business. All machinery and equipment included in such properties is in good
condition and repair, normal wear and tear excepted.

               (b) Target owns no real property, nor has it ever owned any real
property. All leases of real or personal property to which Target is a party are
fully effective and afford Target peaceful and undisturbed possession of the
subject matter of the lease. The Surviving Corporation will obtain a valid
ownership or leasehold interest in all such personal property that Target
currently owns or leases and all real property that Target currently leases, as
of the date of this Agreement, in each case free and clear of all title defects
and Encumbrances of any kind, except: (i) mechanics', carriers', workers' and
other similar liens arising in the Ordinary Course of Business, (ii) liens for
current taxes not yet due and payable and (iii) Permitted Encumbrances.

                                      -20-
<PAGE>
 
               (c)  Target is not in material violation of any law or regulation
(including but not limited to zoning, building, safety or environmental
ordinance, regulation or requirements) applicable to the operation of owned or
leased properties the violation of which would have a Material Adverse Effect,
nor has Target received any written notice of violation of any such law or
regulation with which it has not complied.

          4.10 Intellectual Property.
               --------------------- 

               (a)  As used herein, the term "INTELLECTUAL PROPERTY RIGHTS"
shall mean all worldwide industrial and intellectual property rights, including,
without limitation, patents, patent applications, patent rights, trademarks,
trademark applications, trade names, service marks, service mark applications,
copyright, copyright applications, franchises, licenses, inventories, know-how,
trade secrets, customer lists, proprietary processes and formulae, all source
and object code, algorithms, architecture, structure, display screens, layouts,
inventions, development tools and all documentation and media constituting,
describing or relating to the above, including, without limitation, manuals,
memoranda and records.

               (b)  Except for standard non-exclusive consumer software licenses
granted in the Ordinary Course of Business, Target owns or has a written license
to, and has the unrestricted right to use, sell and license, all Intellectual
Property Rights material to Target's business or conduct of its businesses (such
Intellectual Property Rights collectively referred to as the "TARGET IP RIGHTS")
and such rights to use, sell or license are reasonably sufficient for such
conduct of its businesses. No portion of the Target IP Rights is subject to: (i)
any Encumbrance, or (ii) any outstanding Order, stipulation or Contract
restricting in any manner Target's ability to license or exploit such Target IP
Rights, except for standard non-exclusive consumer software licenses granted in
the Ordinary Course of Business. There are no royalties, honoraria, fees or
other payments payable by Target to any Person by reason of the ownership, use,
license, sale or disposition of the Target IP Rights (other than as set forth in
Section 4.10(b) of the Target Disclosure Schedule).

               (c)  After the Effective Time of the Merger, the Surviving
Corporation will own or have the unrestricted right to use, sell, license and
dispose of, and otherwise exercise rights with respect to all Target IP Rights
other than as set forth 4.10(a) and (b). The execution, delivery and performance
of this Agreement and the consummation of the transactions contemplated hereby
will not: (i) constitute a material breach of any Contract governing any Target
IP Right or (ii) cause the forfeiture or termination or give rise to a right of
forfeiture or termination of any Target IP Right or materially impair the right
of Target or Acquirer to use, sell or license all or any portion of any Target
IP Right.

               (d)  Except as set forth on Section 4.10(e), neither the past,
current or intended use of the Target IP Rights in Target's business as it has
been conducted prior to the Closing, nor the manufacture, marketing, license,
sale or intended use of any product currently licensed or sold by Target or
currently under development by Target, causes Target to violate any license or
Contract between Target and any third party or to violate or infringe any
Intellectual Property Rights of any other Person. There is no pending or, to
Target's Knowledge, threatened Order or Proceeding contesting the validity,
ownership or right to use, sell, license or dispose of any Target IP Right nor,
to Target's Knowledge, is there any basis for any such Order or Proceeding.
Target has not received any notice asserting that any Target IP Right or the
proposed use, sale, license or disposition of a Target IP Right conflicts or
will conflict with the Intellectual Property Rights or other rights of any other
party, nor, to Target's Knowledge, is there any basis for any such assertion.
Target is not wrongfully using any confidential information or trade secrets of
any former employer of any past or present Target

                                      -21-
<PAGE>
 
employees. Other than as part of its standard form of end-user license
agreements or distributor or reseller agreements, Target has not entered into
any Contract to indemnify any other Person against any charge of infringement
relating to any Intellectual Property Rights.

          (e) Target has taken reasonable and practicable steps designed to
safeguard and maintain the secrecy and confidentiality of, and its proprietary
rights in, all Target IP Rights. There is no material unauthorized use,
infringement or misappropriation of any Target IP Right by any third party,
including, to the knowledge or Target, any Target employee. All Target officers,
employees and consultants have executed and delivered to Target an agreement
regarding the protection of proprietary information and the assignment to Target
of all Intellectual Property Rights arising from the services performed for
Target by such persons, and Target has delivered to Acquirer copies of all such
agreements. No Target employee or consultant is in violation of any material
term of any employment Contract, patent disclosure agreement or any other
Contract relating to the relationship of such employee with Target or any other
party (including prior employers) because of the nature of the business
conducted or proposed by Target. Section 4.10(f) of the Target Disclosure
Schedule contains a list of all applications, registrations, filings and other
formal actions made or taken pursuant to federal, state and foreign laws by
Target to perfect or protect its interest in Target IP Rights, including,
without limitation, all patents, patent applications, trademarks, trademark
applications and service marks. No loss, cancellation, termination or expiration
of any such registration is reasonably foreseeable except as set forth in
Section 4.10(e) of the Target Disclosure Schedule.

          (f) Target has taken reasonable steps to ensure that its products,
systems and technology (including products, systems and technology that
currently exist and/or that are currently under development) will record, store,
process, calculate and present calendar dates falling on and after (and if
applicable, spans of time including) January 1, 2000, and will calculate any
information dependent on or relating to such dates in the same manner, and with
the same functionality, data integrity and performance, as the products, systems
and technology record, store, process, calculate and present calendar dates on
or before December 31, 1999, or calculate any information dependent on or
relating to such dates (collectively, "YEAR 2000 COMPLIANT"). Target has taken
reasonable steps to ensure that its products, systems and technology will lose
no functionality with respect to the introduction of records containing dates
falling on or after January 1, 2000. All of Target's internal computer and
technology products and systems which are critical to the operation of its
business are Year 2000 Compliant.

       4.11   Absence of Certain Changes and Actions.
              -------------------------------------- 

              (a) Since the date of the Final Balance Sheet, there has not been
with respect to Target:

                  (i)    any Material Adverse Effect;

                  (ii)   any contingent Liability incurred as guarantor or
otherwise with respect to the obligations of others;

                  (iii)  any Encumbrance (other than Permitted Encumbrances)
placed on any of the properties or assets of which Target owns or has a
substantial interest;

                  (iv)   any material Liability incurred other than Liabilities
incurred in the Ordinary Course of Business;

                                      -22-
<PAGE>
 
          (v)    any purchase, sale, pledge, hypothecation or other disposition,
or any Contract for the purchase, sale or other disposition, of any of Target's
properties or assets other than in the Ordinary Course of Business and not
exceeding $100,000 in aggregate purchases, sales, pledges, hypothecations and
other dispositions;

          (vi)   any damage, destruction or loss, whether or not covered by
insurance, having a Material Adverse Effect on Target's properties, assets or
business;

          (vii)  any material labor dispute or claim of unfair labor practices,
any change in the compensation payable or to become payable to any of its
officers, employees or agents, or any bonus payment or arrangement made to or
with any of such officers, employees or agents;

          (viii) any change with respect to the employment of the Key Employees;

          (ix)   any payment or discharge of a material Liability of Target,
which Liability was not either shown on the Final Balance Sheet or incurred in
the Ordinary Course of Business thereafter; or

          (x)    any Liability of Target to any of Target's officers, directors
or stockholders or any loans or advances made thereby to any of Target's
officers, directors or stockholders, except normal compensation and expense
allowances payable to officers.

     (b)  Since the date of the Final Balance Sheet, Target has not:

          (i)    formed any subsidiary or acquired any equity interest or other
interest in any other Entity;

          (ii)   amended the Target Certificate of Incorporation, Target bylaws
or any other charter document;

          (iii)  sold, issued, granted or authorized the issuance or grant of:
(A) any shares of its capital stock of any class or other security (other than
pursuant to exercise of outstanding stock options); (B) any option, call,
warrant, obligation, subscription, option or right to acquire any capital stock
or any other security, except for New Options authorized pursuant to Section 3.5
and stock options and warrants described in Section 4.5; or (C) any instrument
convertible into or exchangeable for any capital stock or other security; or
accelerated the vesting of any outstanding option or other security, except for
acceleration provisions that are contained in existing stock option grants
described on Schedule 3.5 to the Target Disclosure Schedule;

          (iv)   declared, set aside or paid any dividend on, or made any other
distribution in respect of, Target's capital stock;

          (v)    effected any split, combination or recapitalization of Target's
capital stock or any direct or indirect redemption, purchase or other
acquisition of Target's capital stock, or effected or been a party to any
transaction relating to a recapitalization, reclassification of shares, stock
split, reverse stock split or similar transaction;

          (vi)   effected or been a party to any transaction relating to a
merger, consolidation, sale of all or substantially all of its assets, or
similar transaction; or received, accepted or

                                      -23-
<PAGE>
 
otherwise entered into any Acquisition Proposal, or solicited, initiated,
encouraged or induced, or provided any nonpublic information to or entered into
any discussions with any Person for the purpose of soliciting, initiating,
encouraging or inducing, the making or submission of any Acquisition Proposal;

          (vii)    made any capital expenditures, except for such capital
expenditures as in the aggregate, measured by invoice amount, do not exceed
$50,000 or were consented to by Acquirer in writing;

          (viii)   entered into any material lease or Contract for the purchase
or sale of any property, real or personal, except in the Ordinary Course of
Business consistent with past practice;

          (ix)     borrowed any money other than in the Ordinary Course of
Business, but in any event not exceeding $10,000 and a $1.5 million loan
agreement with Silicon Valley Bank;

          (x)      made any loan or advance to any other Person, including
without limitation any Target Stockholder (except for normal employee travel
advances in the Ordinary Course of Business);

          (xi)     guaranteed or acted as a surety for any obligation except for
the endorsement of checks and other negotiable instruments in the Ordinary
Course of Business, consistent with past practice, which are not material in
amount;

          (xii)    established, amended or adopted any Target Employee Plan or
Target Benefit Arrangement (defined in Sections 4.18(c) and 4.18(e)), paid any
bonus or made any profit sharing or similar payment to, or increased the amount
of the wages, salary, commissions, fringe benefits or other compensation or
remuneration payable to, any of its directors, officers or employees, other than
as required under agreements existing on the date hereof as disclosed in Section
4.11(b) of the Target Disclosure Schedule; or entered into any new employment
agreement with any such person other than in the Ordinary Course of Business;

          (xiii)   written off as uncollectible, or established any
extraordinary reserve with respect to, any account receivable or other
indebtedness, except in the Ordinary Course of Business;

          (xiv)    forgiven any debt or Encumbrance or otherwise released or
waived any right or claim;

          (xv)     amended or terminated any Contract or license to which it is
a party except those amended or terminated in the Ordinary Course of Business
which are not material in amount or effect;

          (xvi)    changed any of its methods of accounting or accounting
practices in any respect (other than as required by GAAP); or

          (xvii)   agreed to any audit assessment by any tax authority or filed
any federal or state income or franchise tax return unless copies of such
returns have been delivered to Acquirer for its review prior to filing;

                                      -24-
<PAGE>
 
               (xviii)  entered into any transaction or taken any other action
outside the Ordinary Course of Business (other than as disclosed and pursuant to
this Agreement).

          (c)  Since the date of the Final Balance Sheet, Target has not agreed,
committed or entered into any Contract, in writing or otherwise, to take any of
the actions referred to in Sections 4.11(a) or 4.11(b) above.

     4.12  Liabilities to Stockholders. To the Knowledge of Target, no Target
           ---------------------------  
Stockholders have any claims of any nature against Target, including, without
limitation, for any undistributed earnings or profits of Target.

     4.13  Litigation. There is no Proceeding pending against Target and, nor to
           ----------  
Target's Knowledge, has any Proceeding been threatened, including without
limitation any Proceedings alleging infringement of the Intellectual Property
Rights of another or unfair competition or trade practices, that, if determined
adversely to the interests of Target, would be reasonably likely to have a
Material Adverse Effect on Target.

     4.14  Taxes.
           ----- 

           (a) For the purposes of this Agreement, the terms "TAX" and "TAXES"
include all federal, state, local and foreign income, gains, franchise, excise,
property, sales, use, employment, license, payroll, occupation, recording, value
added or transfer taxes, governmental charges, fees, levies or assessments
(whether payable directly or by withholding), and, with respect to such taxes,
any estimated tax, interest and penalties or additions to tax and interest on
such penalties and additions to tax.

           (b) Target has: (i) filed all federal, state, local and foreign tax
returns required to be filed; (ii) paid all taxes shown on such returns and;
(iii) established an adequate accrual or reserve for the payment of all taxes
payable in respect of the periods subsequent to the periods covered by the most
recent applicable tax returns. Target has no material Liability for taxes in
excess of the amount so paid or accruals or reserves so established in the
Target Financial Statements.

           (c) Except as set forth on Schedule 4.14, no deficiencies for any tax
have been threatened, claimed, proposed or assessed in writing. No Target tax
return currently is being audited by the Internal Revenue Service or any state
taxing agency or authority. Target has delivered to Acquirer accurate and
complete copies of tax returns filed by Target during the past three years.

     4.15  Compliance with Laws. To Target's Knowledge, Target has complied and
           --------------------
is in compliance, in all material respects, with all applicable laws,
ordinances, regulations and rules, and all Orders applicable to it or to its
assets, properties and business and the violation of which would have a Material
Adverse Effect, including, without limitation:

           (a) all applicable federal and state securities laws and regulations;

           (b) all applicable federal, state, and local laws, ordinances,
regulations, and all Orders pertaining to: (i) the sale, licensing, leasing,
ownership, or management of its owned, leased or licensed real or personal
property, products and technical data; (ii) employment and employment practices,
terms and conditions of employment, and wages and hours; and (iii) safety,
health, fire prevention, environmental protection, toxic waste disposal,
building standards, zoning and other similar matters;

                                      -25-
<PAGE>
 
           (c) the Export Administration Act and regulations promulgated
thereunder and all other laws, regulations, rules, Orders applicable to the
import, export and re-export of controlled commodities or technical data; and

           (d) the Immigration Reform and Control Act and all other immigration
control laws.

           Target has received all material permits and approvals from, and has
made all filings with, third parties, including government agencies and
authorities, that are necessary in connection with its present business.

     4.16  Contracts and Commitments.
           ------------------------- 

           (a) Target is not a party to any Contract which has had or would
reasonably be expected to have a Material Adverse Effect. Except as set forth in
Section 4.16(a) of the Target Disclosure Schedule, Target is not a party nor is
subject to any Contracts, any of which is material to the business, financial
condition, operations, results of operations, assets or Liabilities of Target
("MATERIAL TARGET CONTRACTs"), including, but not limited to any:

               (i)    Contract providing for payments by or to Target in an
aggregate amount of: (A) $50,000 or more in the Ordinary Course of Business, or
(B) $10,000 or more not in the Ordinary Course of Business;

               (ii)   license agreement as licensor or licensee, including
without limitation any Contract to which Target has granted or may grant in the
future a source code license or option or other right to use or acquire source
code (except: (A) as licensee of standard non-exclusive consumer software
licenses in the ordinary course of business, and (B) for standard non-exclusive
software licenses granted to end-user customers in the Ordinary Course of
Business, the form of which has been provided to Acquirer);

               (iii)  agreement to place an Encumbrance on, transfer or sell
rights in or with respect to any of the Target IP Rights (except for standard
non-exclusive software licenses granted to end-user customers in the Ordinary
Course of Business);

               (iv)   material Contract for the lease of real or personal
property;

               (v)    joint venture Contract that involves a sharing of profits
with other Persons;

               (vi)   instrument evidencing or related in any way to
indebtedness for borrowed money by way of direct loan, sale of debt securities,
purchase money obligation, conditional sale, guarantee or otherwise, except for
trade indebtedness incurred in the Ordinary Course of Business, and except as
disclosed in the Target Financial Statements;

               (vii)  Contract containing covenants purporting to limit Target's
freedom to compete in any line of business in any geographic area;

               (viii) stock redemption, stock option or stock purchase
agreement, financing agreement, license, lease or franchise;

                                      -26-
<PAGE>
 
               (ix) any government contract or subcontract; or

               (x)  any other material Contract entered into outside the
Ordinary Course of Business.

          (b)  Target has delivered to Acquirer accurate and complete copies of
all Material Target Contracts (each of which is listed in Section 4.16 (a) of
the Target Disclosure Schedule). Each Material Contract is in full force and
effect, and is enforceable by Target in accordance with its material terms.

          (c)  Target is not in breach or violation of or in default under any
Material Contract, and to Target's Knowledge: (i) no Person acting for Target
has violated or breached, or declared or committed any material default under,
any Material Contract; (ii) no event has occurred, and no circumstance or
condition exists, that likely would (with or without notice and/or lapse of
time): (A) result in a material violation or breach of any of the provisions of
any Material Contract, (B) give any Person the right to declare a default or
exercise any material remedy under any Material Contract, (C) give any Person
the right to accelerate the maturity or performance of any Material Contract, or
(D) give any Person the right to cancel, terminate or modify any Material
Contract; and (iii) Target has not waived any of its material rights under any
Material Contract.

          (d)  Target has not received any notice that any Person against which
Target has or may acquire any rights under any Material Contract is insolvent
and is not able to satisfy all of such Person's Liabilities to Target, the
failure of which would result in a Material Adverse Effect.

          (e)  No Person is currently materially renegotiating, nor has the
contractual right to materially renegotiate, any amount paid or payable to
Target under any Material Contract or any other material term or provision of
any Material Contract.

          (f)  Section 4.16(f) of the Target Disclosure Schedule identifies and
provides an accurate and brief description, as of the date of this Agreement, of
each proposed Contract as to which any bid, offer, written proposal, term sheet
or similar document has been submitted or received by Target that would commit
Target to provide services and is outstanding and if entered would constitute a
Material Contract.

          (g)  No party to any Material Contract has notified Target in writing
that Target has failed to perform any material obligation thereunder. In
addition, to Target's Knowledge, there is no plan, intention or indication of
any contracting party to any Material Contract to cause the termination,
cancellation or modification of such Contract or to reduce or otherwise change
its activity thereunder in any material respect so as to adversely affect the
benefits derived or expected to be derived therefrom by Target.

          (h)  Target has all material Target Contracts necessary to conduct its
business in the manner in which it is being conducted or is proposed to be
conducted prior to the Closing.

     4.17  Certain Transactions and Agreements. None of the Target Key
           -----------------------------------
Employees, nor to their knowledge any member of their immediate families
residing in the same residence:

                                      -27-
<PAGE>
 
          (a)  has any direct or indirect ownership interest in any firm or
corporation that competes with Target (except with respect to any interest in
less than one percent of the stock of any corporation whose stock is publicly
traded) other than passive investment in equity or debt securities;

          (b)  is directly or indirectly interested in any Contract with Target,
except for normal compensation for services as a Target officer, director or
employee; or

          (c)  has any material interest in any property, real or personal,
tangible or intangible, including without limitation Intellectual Property
Rights, used in or pertaining to Target's business, except for the normal rights
of a stockholder.

          To Target's knowledge, no Target officer or director, or any
"affiliate" or "associate" (as those terms are defined in Rule 405 promulgated
under the Securities Act) of any such person has had, either directly or
indirectly, a material interest in: (a) any Entity which purchases from or
sells, licenses or furnishes to Target any goods, property, technology or
intellectual or other property rights or services, or (b) any Contract to which
Target is a party or by which it may be bound or affected other than with
respect to arms-length transactions.

     4.18 Employees, ERISA and Other Compliance.
          ------------------------------------- 

          (a)  General Compliance. Target is in compliance in all material
               ------------------                                         
respects with all applicable laws and Contracts relating to employment,
employment practices, wages, hours, and terms and conditions of employment,
including, but not limited to, employee compensation matters. Except as set
forth in Section 4.18(a) of the Target Disclosure Schedule, Target has no
employment or consulting Contracts currently in effect that are not terminable
at will (other than agreements with the sole purpose of providing for the
confidentiality of proprietary information or assignment of inventions). All
independent contractors have been properly classified as independent contractors
for the purposes of federal and applicable state tax laws, laws applicable to
employee benefits and other applicable laws.

          (b)  Good Labor Relations. Target: (i) to Target's knowledge has never
               --------------------                                             
been and is not now subject to a union organizing effort; (ii) is not subject to
any collective bargaining agreement with respect to any of its employees; (iii)
is not subject to any other Contract with any trade or labor union, employees'
association or similar organization; and (iv) to its knowledge has no current
labor disputes. Target has good labor relations, and has no Knowledge of any
facts indicating that the consummation of the Merger or any of the other
transactions contemplated hereby will have a Material Adverse Effect on such
labor relations. As of the date of this Agreement, Target has no Knowledge that
any Key Employees or other key personnel intends to leave its employ. There are
no controversies pending or, to Target's Knowledge, threatened, between Target
and any of its employees that would be reasonably likely to result in Target
incurring any material Liability. All Target employees are legally permitted to
be employed by Target in the United States of America.

          (c)  Employee Plans. Section 4.18(c) of the Target Disclosure Schedule
               --------------                                                   
identifies: (i) each "employee benefit plan", as defined in Section 3(3) of the
Employee Retirement Income Security Act of 1974, as amended ("ERISA"); and (ii)
all other written or formal plans or Contracts involving direct or indirect
compensation or benefits (including any employment Contracts entered into
between Target and any employee of Target, but excluding workers' compensation,
unemployment compensation and other government-mandated programs) currently or
previously maintained, contributed to or entered into by Target under which
Target or any ERISA Affiliate (as defined below) has any present or future
Liability (collectively, the "TARGET EMPLOYEE PLANS"). For

                                      -28-
<PAGE>
 
purposes of this Section 4.18, "ERISA AFFILIATE" shall mean any entity which is
a member of: (i) a "controlled group of corporations", as defined in Section
414(b) of the Code; (ii) a group of entities under "common control", as defined
in Section 414(c) of the Code; or (iii) an "affiliated service group", as
defined in Section 414(m) of the Code, or treasury regulations promulgated under
Section 414(o) of the Code, any of which includes Target. Copies of all Target
Employee Plans (and, if applicable, related trust agreements) and all related
documents, amendments and written interpretations (including summary plan
descriptions) thereto have been delivered to Acquirer or its counsel, together
with the two most recent annual reports (Form 5500, including, if applicable,
Schedule B thereto) prepared in connection with any such Target Employee Plan.
No "prohibited transaction," as defined in Section 406 of ERISA or Section 4975
of the Code, has occurred with respect to any Target Employee Plan which is
covered by Title I of ERISA which would result in a material Liability to
Target, excluding transactions effected pursuant to a statutory or
administrative exemption. Nothing done or omitted to be done and no transaction
or holding of any asset under or in connection with any Target Employee Plan has
or will make Target or any Target officer or director subject to any material
Liability under Title I of ERISA or Liability for any material tax (as defined
in Section 4.14) or penalty pursuant to Sections 4972, 4975, 4976 or 4979 of the
Code or Section 502 of ERISA. All contributions due from Target with respect to
any of the Target Employee Plans have been made as required under ERISA or have
been accrued on the Target Financial Statements. Target has performed in all
material respects all obligations required to be performed by it under each
Target Employee Plan, and each Target Employee Plan has been maintained
substantially in compliance with its terms and with the requirements prescribed
by any and all statutes, Orders, rules and regulations, including, without
limitation, ERISA and the Code, which are applicable to such Target Employee
Plans.

          (d) Pension Plans. All Target Employee Plans which individually or
              -------------                                                 
collectively would constitute an "employee pension benefit plan", as defined in
Section 3(2) of ERISA (collectively, the "TARGET PENSION PLANS"), are identified
as such in Section 4.18(d) of the Target Disclosure Schedule. Any Target Pension
Plan which is intended to be qualified under Section 401(a) of the Code (a
"TARGET 401(A) PLAN") is so qualified and has been so qualified during the
period from its adoption to date, and the trust forming a part is exempt from
tax pursuant to Section 501(a) of the Code. No Target Pension Plan constitutes,
or has since the enactment of ERISA constituted, a "multiemployer plan," as
defined in Section 3(37) of ERISA. No Target Pension Plans are subject to Title
IV of ERISA. Target has delivered to Acquirer or Acquirer's counsel a complete
and correct copy of the most recent Internal Revenue Service determination
letter with respect to each Target 401(a) Plan, if any exists.

          (e) Benefit Arrangements. Section 4.18(e) of the Target Disclosure
              --------------------                                          
Schedule lists each employment, severance (including all post-employment
Liabilities) or other similar Contract or policy and each Contract providing for
insurance coverage (including any self-insured arrangements), workers' benefits,
vacation benefits, severance benefits, disability benefits, death benefits,
hospitalization benefits, retirement benefits, deferred compensation, profit-
sharing, bonuses, stock options, stock purchase, phantom stock, stock
appreciation or other forms of incentive compensation or post-retirement
insurance, compensation or benefits for employees, consultants or directors
which: (i) is not a Target Employee Plan; (ii) is entered into, maintained or
contributed to by Target; and (iii) covers any employee or former employee of
Target. Such Contracts and policies as are described in this Section 4.18(e) are
herein referred to collectively as the "TARGET BENEFIT ARRANGEMENTS." Each
Target Benefit Arrangement has been maintained in substantial compliance with
its terms and with the requirements prescribed by any and all statutes, Orders,
rules and regulations which are applicable to such Target Benefit Arrangement.
Target has delivered to Acquirer or its counsel a complete and correct copy or
description of each Target Benefit Arrangement. All individuals who, pursuant to
the terms of any Target Benefit Arrangement, are entitled to participate in any
such Target Benefit Arrangement, are currently

                                      -29-
<PAGE>
 
participating in such Target Benefit Arrangement or have been offered an
opportunity to do so and have declined.

          (f)  Since January 1, 1998, there has been no amendment to, written
interpretation or announcement (whether or not written) by Target relating to,
or change in employee participation or coverage under, any Target Employee Plan
or Target Benefit Arrangement that would increase materially the expense of
maintaining such Target Employee Plan or Target Benefit Arrangement in the
future other than the New Target Option Plan.

          (g)  No benefit payable or which may become payable by Target pursuant
to any Target Employee Plan or any Target Benefit Arrangement or as a result of
or arising under this Agreement shall constitute an "excess parachute payment"
(as defined in Section 280G(b)(1) of the Code) which is subject to the
imposition of an excise tax under Section 4999 of the Code or which would not be
deductible by reason of Section 280G of the Code.

          (h)  COBRA Compliance. Target has provided, or will have provided
               ----------------
prior to the Closing, to individuals entitled thereto all required notices and
coverage pursuant to Section 4980B of the Code and the Consolidated Omnibus
Budget Reconciliation Act of 1985, as amended ("COBRA"), with respect to any
"qualifying event" (as defined in Section 4980B(f)(3) of the Code) occurring
prior to and including the Closing Date, and no material tax payable on account
of Section 4980B of the Code has been incurred with respect to any current or
former employees (or their beneficiaries) of Target.

          (i)  No Violation of Contracts. No Target employee is in violation of
               -------------------------                                       
any term of any employment Contract, patent disclosure agreement, non-
competition agreement, or any other Contract, or any restrictive covenant
relating to the right of any such employee to be employed by Target, or to use
Intellectual Property Rights of others. To Target's Knowledge, the mere fact of
employment of any Target employee does not subject Target to any Liability.

          (j)  Effect of Merger.
               ---------------- 

               (i)   Target is not a party to any Contract or plan with any
Target Key Employee or other key personnel: (A) the benefits of which are
contingent, or the terms of which are materially altered, upon the occurrence of
a transaction involving Target in the nature of any of the transactions
contemplated by this Agreement and the Certificate of Merger; (B) providing any
term of employment or compensation guarantee; or (C) providing severance
benefits or other benefits after the termination of employment of such employee
regardless of the reason for such termination of employment.

               (ii)  Target is not a party to any Contract or plan, including,
without limitation, any stock option plan, stock appreciation rights plan or
stock purchase plan, any of the benefits of which will be materially increased,
or the vesting of benefits of which will be materially accelerated, by the
occurrence of any of the transactions contemplated by this Agreement and the
Certificate of Merger or the value of any of the benefits of which will be
calculated on the basis of any of the transactions contemplated by this
Agreement and the Certificate of Merger, except as set forth in Section 4.18(j)
of the Target Disclosure Schedule.

          (k)  A list of all current Target employees and consultants and
the current compensation of each is set forth in Section 4.18(k) of the Target
Disclosure Schedule.

                                      -30-
<PAGE>
 
          4.19 Books and Records.
               ----------------- 

               (a) The books, records and accounts of Target: (i) are in all
material respects true, complete and correct; (ii) have been maintained in
accordance with standard industry practices on a basis consistent with prior
years; (iii) are stated in reasonable detail and accurately and fairly reflect
the transactions and dispositions of the assets of Target; and (d) accurately
and fairly reflect the basis for the Target Financial Statements.

               (b) Target has devised and maintains a system of internal
accounting controls reasonably sufficient to provide reasonable assurances that:
(i) transactions are executed in accordance with management's general or
specific authorization; (ii) transactions are recorded as necessary: (A) to
permit preparation of financial statements in conformity with GAAP or any other
criteria applicable to such statements, and (B) to maintain accountability for
assets; and (iii) the amount recorded for assets on Target's books and records
is compared with the existing assets at reasonable intervals and appropriate
action is taken with respect to any differences.

          4.20 Insurance. Target maintains, and at all times since May 1996 has
               ---------                                                       
maintained, fire and casualty, general liability, business interruption, product
liability and sprinkler and water damage insurance which it believes to be
reasonably prudent for similarly sized and similarly situated businesses.

          4.21 Environmental Matters.
               --------------------- 

               (a) For the purposes of this Agreement, the terms "DISPOSAL,"
"RELEASE," and "THREATENED RELEASE" shall have the definitions assigned thereto
by the Comprehensive Environmental Response, Compensation and Liability Act of
1980, 42 U.S.C. (S) 9601 et seq., as amended ("CERCLA"). For the purposes of
this Agreement, "HAZARDOUS MATERIALS" shall mean any hazardous or toxic
substance, material or waste which is or becomes prior to the Closing regulated
under, or defined as a "hazardous substance," "pollutant," "contaminant," "toxic
chemical," "hazardous material," "toxic substance" or "hazardous chemical"
under: (i) CERCLA; (ii) any similar federal, state or local law; or (iii)
regulations promulgated under any of the above laws or statutes.

               (b) To Target's Knowledge, none of Target's properties or
facilities is in violation of any federal, state or local law, ordinance,
regulation or Order relating to industrial hygiene or to the environmental
conditions on, under or about such properties or facilities, including, but not
limited to, soil and ground water condition.

               (c) To Target's Knowledge, during the time that Target has owned
or leased properties or owned or operated any facilities:

                   (i)    neither Target nor any third party has used,
generated, manufactured or stored on, under or about such properties or
facilities or transported to or from such properties or facilities any Hazardous
Materials;

                   (ii)   there have been no disposals, releases or threatened
releases of Hazardous Materials (as defined below) on, from or under such
properties or facilities; and

                   (iii)  there has been no litigation or Proceeding brought or
threatened against Target by, or any settlement reached by Target with, any
party or parties alleging the presence,

                                      -31-
<PAGE>
 
disposal, release or threatened release of any Hazardous Materials on, from or
under any of Target's owned or leased properties or facilities.

               (d) Target has no Knowledge of any presence, disposals, releases
or threatened releases of Hazardous Materials on, from or under any of such
properties or facilities that may have occurred prior to Target having taken
possession of any of such properties or facilities.

          4.22 No Brokers' Fees. Target is not obligated for the payment of
               ----------------                                            
fees or expenses of any investment banker, broker, finder or other agent in
connection with the origin, negotiation or execution of this Agreement or the
Certificate of Merger or in connection with any transaction contemplated hereby
or thereby.

          4.23 Voting Arrangements, Except for the Voting Agreement, there are
               -------------------                                            
no outstanding stockholder agreements, voting trusts, proxies or other Contracts
to which Target is a party or, to Target's Knowledge, to which any other Person
is a party, relating to the voting of any shares of Target's capital stock.

          4.24 Ownership of Shares of Acquirer Capital Stock. Except as set
               ---------------------------------------------               
forth in Section 4.24 of the Target Disclosure Schedule, as of the date hereof,
neither Target nor, to Target's Knowledge, any of Target's affiliates or
associates (as such terms are defined under the Securities and Exchange Act of
1934, as amended): (a) beneficially owns, directly or indirectly; or (b) is
party to any Contract for the purpose of acquiring, holding, voting or disposing
of, in each case, shares of Acquirer capital stock, except for shares of
Acquirer capital stock in the aggregate representing less than 1% of the
outstanding shares of Acquirer capital stock.

          4.25 Accuracy of Disclosure. Neither the Target Disclosure Schedule,
               ----------------------                                         
this Agreement, its exhibits and schedules, nor any of the certificates or
documents to be delivered by Target to Acquirer under this Agreement, taken
together, contains or will contain any untrue statement of a material fact or
omits or will omit to state any material fact necessary in order to make the
statements contained herein and therein, in light of the circumstances under
which such statements were made, not misleading.

     5.   REPRESENTATIONS AND WARRANTIES OF ACQUIRER AND MERGER SUB. Except as
specifically set forth in the disclosure letter provided by Acquirer and Merger
Sub simu